| Technical Support Analyst - Richmond VA - Local Candidates Only - In Person Interview Only at Richmond, Virginia, USA |
| Email: [email protected] |
| Hello, Hope you are doing well, We have the below requirement open. Please send me your candidates updated Resume to [email protected] Role: Technical Support Analyst Location: 401 East Broad, Richmond VA 23219 In Person Only Hybrid Rate:$44 per hour NOTE : Need Passport number and LinkedIn ID and please do mention Current Location and Visa of candidate while sending the Profile. DL OR State ID should be from VA Only *local candidates strongly preferred *ALL interviews conducted ONSITE, NO exceptions *FIRST 90 DAYS ONSITE, NO exceptions seeking a Telecommunications Coordinator for its Central Office work location in Richmond, VA. The IT division is seeking a motivated individual to fill the role of IT Telecommunications Coordinator. An ideal candidate would be an individual who places a high-priority on providing exemplary customer service and is comfortable working independently and in small groups to achieve desired results. The candidate will also have experience or be proficient in the following areas: - Request, Order, and Inventory Management The role will require monitoring an inbound request queue and processing orders in TEBS for telecommunications devices and services. Once the orders have been placed, the candidate will be required to track the order to completion and to ensure appropriate details are captured and entered in the asset management system. - Provisioning and Customer Service Experience provisioning wireless mobile devices such as smartphones, tablets, MiFis, etc. and configuring those devices in an Enterprise environment. This role requires a significant amount of in person interaction with customers to include device activation, configuration, troubleshooting, and support. - Bill Analysis and Review Reviewing, Analyzing, and processing telecommunications billing to include identifying trends, errors, and filing disputes when appropriate. - VOIP Admin Support Experience administering a VOIP environment (provisioning devices, services, ordering, etc.) The candidate should also have a basic understanding of circuits and network items for the purpose of ordering, tracking inventory, and reconciling billing on a regular basis. Skill Years Used Last Used Procurement and Inventory Management Required 2 Years Customer Service and Support of Android/IOS Mobile Devices Required 3 Years Data Analysis (i.e. - Financial billing and reconciliation Highly desired 3 Years VMWare Workspace One Mobile Device Management Nice to have 1 Years Vendor relationship management (Verizon, AT&T, etc.) Highly desired 2 Years Thanks and Regards, Ramya Sri https://www.linkedin.com/in/ramya-sri-66152a23b/ Email:[email protected] Web:www.canopyone.com -- Keywords: information technology Idaho Virginia Technical Support Analyst - Richmond VA - Local Candidates Only - In Person Interview Only [email protected] |
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| Tue Apr 16 20:03:00 UTC 2024 |