| Service Now ITSM Lead Developer with HRSD & GEN AI || Santa Clara CA - Hybrid at Santa Clara, California, USA |
| Email: [email protected] |
| Passport Number is Mandatory Hi, Greetings From Ampstek !! We are a Global staffing firm and we are Tier 1 vendor for all requirements and we can close positions immediately. Please review our job opening below and kindly send us the updated resume ASAP along with the details of consultants; Please add [email protected] in your distribution list. Title: Service Now ITSM Lead Developer with HRSD & GEN AI. work location: Santa Clara, CA Job Description Working knowledge in PI, PA, Now Assist, Virtual Agent features of Service Now. Deep Understanding of Machine Learning concepts to develop Sentiment Analysis, Auto Classification, Auto Routing and Auto Resolution of incidents and Service Requests. Developing, testing, and deploying applications and enhancements on the Service Now platform using best practices and standards. Configuring and customizing the platform features, such as forms, workflows, reports, dashboards, notifications, etc. Integrating the Service Now platform with other systems and applications using APIs, web services, and other methods. Performing troubleshooting and debugging of issues and errors on the platform and providing support and maintenance. Research and evaluate the latest trends and advances in Service Now generative AI and ITSM and propose new ideas and features to improve customer experience. Collaborate with stakeholders and customers to understand their requirements and expectations and deliver solutions that meet their needs and exceed their satisfaction. Ensure the quality, performance, security, and scalability of the ITSM solutions, and follow the best practices and standards of software engineering. Lead the implementation of ITSM solutions for the program (collaborating with development team), including configuring and customizing software applications, defining service catalogs, developing automation workflows, and integrating systems. Lead the charge towards a unified CMDB, ensuring ongoing data quality and data integrity using Service Now ITOM Demonstrate solid leadership skills and ability to lead and empower engineers and data scientists. Thanks & Regards Manjit Kumar Singh : [email protected] Contact Number: 609-360-2601 See what's happening on our social sites Organization Name | 103 Carnegie Center Drive, , Suite 300, , Princeton, NJ 08540 Update Profile | Constant Contact Data Notice Sent by [email protected] powered by Try email marketing for free today! Keywords: artificial intelligence California New Jersey Pennsylvania Service Now ITSM Lead Developer with HRSD & GEN AI || Santa Clara CA - Hybrid [email protected] |
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| Tue Apr 16 20:05:00 UTC 2024 |