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Actively Looking for - Actimize Support - Charlotte, NC or Jersey City, NJ (Hybrid) at Charlotte, North Carolina, USA
Email: [email protected]
From:

Ajay Reddy,

iTech US Inc.

[email protected]

Reply to:   [email protected]

Hello,

Hope you are doing well today! My name is Ajay Reddy, and I am a senior recruiter working with ITech US Inc. If you are currently looking for new opportunities. I have an exciting opportunity with one of our clients in Charlotte, NC/ Jersey City, NJ (Hybrid). Please let me know if you are interested. Below are the job details for your review.

Role: Actimize Support

Location: Charlotte, NC/ Jersey City, NJ (Hybrid)

Duration: 12+ Months

Must Haves:

9+ years minimum experience as an Actimize Support

Experience on Actimize AIS/RCM/ActOne for at least 3-5 years.

Experience on Actimize SAM/CDD/WLF/IFM/UDM solution for at least 3-5 years.

Strong knowledge on Actimize application support on ( SAM or ( WLF / IFM ) ) for at least 2+ years in a complex environment

Conversant with Incident Management, Problem management methodology

Job Description:

Receive, acknowledge, resolve/dispatch Incident tickets.

Raise problem ticket for critical/repetitive incidents to identify RCA and permanent fix.

Perform code changes as required to restore services.

Monitor application health status & monitor log/dashboard to identify issue proactively.

Analysis of business inquiries about application functionality and technology processes and troubleshooting of issues

Support the batch processing cycle and resolve any abends.

Identify and share efficiency ideas and opportunities to customer for implementation.

Provide proactive issue resolution to items.

Regards:

Ajay Reddy

iTech US Inc.

Keywords: access management rlang New Jersey North Carolina
Actively Looking for - Actimize Support - Charlotte, NC or Jersey City, NJ (Hybrid)
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Tue Apr 16 20:49:00 UTC 2024

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Location: Charlotte, North Carolina