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Hiring!!! - Sr Genesys Test Engineer - San Antonio, TX (Hybrid) at Remote, Remote, USA
Email: [email protected]
Sr Genesys Test Engineer

San
Antonio, TX (Hybrid)

Long-Term
contract

Qualifications:

Working experience validating various
Contact Center components related to voice, email, and work items channels both
on-Prem and Genesys cloud to include Genesys data and reporting.

For both Functional and Non-Functional
expertise in Test Case Design, Test Execution, Defect Management, Reporting,
and Test Asset Maintenance (manual and automated). Experience in logging the
bugs on Qtest and Jira.

Proficient in preparing Test plan
strategy, Test Approach, and Test Results documents.

Able to design and execute various
testing techniques and strategies.

Working knowledge of JIRA and
Confluence.

Experience in test automation tools
supporting Contact Center platforms. (i.e. selenium or Qtest)

Prefer experience with Cyara for
automated IVR testing.

Understand the SDLC, Agile/SCRUM
concepts, and software release cycle.

Excellent Oral & Written
communication skills.

Good customer interfacing skills and
ability to collaboratively work with different stakeholders in IT and Business.

Prefer to have experience in Genesys
cloud testing.

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Keywords: information technology Texas
Hiring!!! - Sr Genesys Test Engineer - San Antonio, TX (Hybrid)
[email protected]
[email protected]
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Wed Apr 17 01:15:00 UTC 2024

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Location: Anton, Texas