| Dispatch IT Coordinator at Remote, Remote, USA |
| Email: [email protected] |
| From: Ashwani Raghuvanshi, Tek Inspirations [email protected] Reply to: [email protected] Job Description: Title :: Dispatch IT Coordinator Location :: Remote Client :: Self-Esteem Brands Duration :: 6 Month Contract Visa :: GC/USC only candidate must be Local to Minnesota Only Must have LinkedIn RESPONSIBILITIES: Request, receive and review installation quotes from subcontractors and field service providers. If appropriate, negotiate price of installation to ensure best price possible. Manage the coordination and scheduling of subcontractors and field service providers for multiple projects ranging from installation of equipment to repair calls. Maintain daily communication with subcontractors, field service providers, general contractors and clients to effectively communicate project expectations while proactively manage changes in project specifications and timelines as well as identifying potential crises and devising contingency plans. Ensure installations are completed in a timely manner by ensuring that all required components are at the job site on time and issuing purchase orders and required paperwork. Review installation requirements with customers and/or contractors and validate site readiness to ensure the job-site and customer are prepared for, and expecting our installation and communicate any schedule changes immediately. Communicate with Installation Support team and Project Management team to resolve any product discrepancies and technical issues that arise during an installation. Manage post installation quality assurance and process post installation paperwork while working directly with the Project Management and Accounting teams to prepare customers final invoice and process invoices from subcontractor and field service providers. Ensure all details, activities and contacts with customers and subcontractor installers are neatly and thoroughly documented in ConnectWise software. DISPATCH COORDINATOR: Assist with the RMA process for facilitating customer returned equipment associated with service dispatch or installation work being performed. Build, develop and grow relationships with subcontractors and field service providers. Other duties as needed. QUALIFICATIONS: Strong experience with Microsoft Office; particularly Excel, Word and Outlook Experience working both independently and in a team environment Effective written and oral communication skills Effective interpersonal skills Must be able to learn, understand, and adapt quickly Strong attention to detail Advanced and effective verbal customer service skills Displays competence in prioritizing tasks, managing project responsibilities, consistently meeting deadlines and showing autonomy in completing tasks Manages multiple and sometimes competing priorities to meet all deadlines Demonstrate the ability to make sound decisions Works independently on complex tasks with some technical and management guidance Demonstrates analytical problem solving skills by balancing the use of practical application of experience and creativity Ability to defuse occasional tension with clients Persuasive, encouraging, and motivating Overtime or nonstandard business hours may be required to meet project deadlines Ability to work accurately, with interruptions, to meet deadlines Ability to prioritize work and work accurately under pressure of deadlines with frequent interruptions Ability to work quickly, accurately and independently in a fast-paced environment Organizational and time management skills sufficient to independently establish priorities and coordinate and complete competing assignments within established timeframe Regards, Ashwani Raghuvanshi Technical Recruiter Desk: 469-639-0108| Email: [email protected] TEK Inspirations LLC | 13573 Tabasco Cat Trail, Frisco, TX 75035 Keywords: information technology green card Texas Dispatch IT Coordinator [email protected] |
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| Thu Apr 18 04:29:00 UTC 2024 |