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Salesforce Product Analyst at Remote, Remote, USA
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From:

Pallavi,

nss

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POSITION GENERAL DUTIES AND TASKS :

Organization Overview:

Business Technology connects people and technology to transform the future of work at Client.

Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we deliver business outcomes that fuel growth, drive competitive advantage, and empower our employees and customers globally.

BT's scope stretches beyond traditional IT: We are also strategic partners, advocating for the best outcomes for our customers, always innovating, and helping to shape the future of work.

We oversee technology strategy, Client on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement.

We are Customer Zero, the best example of Salesforce products delivered globally, at scale, sustainably.

Specific Responsibility

Working closely with our business stakeholders, product managers, and engineers to comprehend the business processes at a detailed level

Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon

Attending daily stand-ups, story-pointing meetings, sprint planning, and retrospectives to ensure progress on requests and removal of blockers.

Identifying business process improvements and opportunities for automation

Documenting work using flow charts, written descriptions, screenshots, and videos

Participating in roadmap planning, and identifying touch points in multi-cloud implementations

Applying knowledge, skills, and judgment to make decisions and resolve issues

Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary

As required, participating in the UAT and Go-Live process, including test planning, development of test scripts, test execution, and status reporting

Developing strong client relationships by building trust, rapport, and positive working relationships with both stakeholders and team members

Minimum Requirements:

4+ Years of experience in enterprise software as an analyst or product owner

Experience within CPQ and/or Contract Lifecycle Automation

Proven capability to understand business strategies and application objectives, and translate those requirements into effective implementation designs

Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos

Clear verbal communicator, with the ability to effectively interact with the business stakeholders to drive the discussion

Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a set timeline

Experience with delivering product features within the Client ecosystem.

COMPUNNEL SOFTWARE GROUP, INC.

Computer/IT

N/A

Overall Rating : 4.5

Recruiter Details

 Confidential

Keywords: information technology golang
Salesforce Product Analyst
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Thu Apr 18 12:10:00 UTC 2024

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