| Customer Service-Help Desk Analyst-----Downtown Columbia South Caroline---GC USC at Columbia, Alabama, USA |
| Email: [email protected] |
| From: sanjoo singh, tekpyramids [email protected] Reply to: [email protected] Onsite role in Downtown Columbia south Carolian Title :: Customer Service (Help Desk) Analyst (6 openings) Location :: Downtown Columbia South Carolina Duration :: 6+ Months C2H Rate :: $15-20/hr c2c MOI :: Video Visa :: GC or citizen Duties and Responsibilities: Receives, investigates and responds to customer inquiries regarding complex products, services and issues via all channels through which customers are served. Will train on new business applications and be prepared to support upcoming system implementations. Maintains high levels of customer satisfaction, and demonstrates commitment to quality related to operational and technical support of complex products and/or processes of the Bank. Knowledge of major products and services and has the ability to apply this knowledge appropriately. Learns existing business applications, how they interact with other applications and provides timely support to end users. Resolves customer/ Association partner inquiries and issues. Recommends appropriate solutions. Requirements: Education and/or experience equivalent to an Associate Degree in Business Experience in customer support/call center environment preferably dealing with PC and application software, mainframe and client server computer systems Certified Help Desk Professional preferred. HIPAA certified preferred. Ability to communicate/interact effectively with customers, users, technical experts, and all levels of management Best Regards , Sanjoo Singh Techincal Recruiter Contact :- 248-707-1996 Ext.310 Email : [email protected] Fax : 248-856-9456 100, E. Big Beaver Rd, Suite # 845, Troy, MI 48083 Click here to view our latest jobs This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic mail or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply e-mail so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you. Keywords: green card Michigan Customer Service-Help Desk Analyst-----Downtown Columbia South Caroline---GC USC [email protected] |
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| Thu Apr 18 22:32:00 UTC 2024 |