| Product Owner, Avaya Aura at Raleigh, North Carolina, USA |
| Email: [email protected] |
| From: Khadar, KK Associates LLC [email protected] Reply to: [email protected] We are hiring Product Owner, Avaya Aura Consultants for one of my client in Location:- Raleigh, NC interesting candidates please send resumes to [email protected] Contact:- 6146995972 -105 Position:- Product Owner, Avaya Aura Location: - Raleigh, NC JD:- Product Owner1. Project Management and Delivery across complex cross functional teams 2. Well Versed in MS Project and able to apply AGILE principles where necessary . 3. Excellent Communication skills and ability to articulate and lead BUSINESS leaders, Call Center Leads , Vendor Managers, and other stakeholders of the Program and Reporting Track. 4. Some one with good understanding of the Analytics/Reporting/Data/ETL concepts Product Owner1. Good knowledge on reporting and analytics 2. Preferably knowledge of Genesys platform 3. Experience with Call center analytics, metrics 4. Customer journey management (using Genesys and /or pointillist) .5. Manages the Requirements Backlog for Reporting and Analytics for BPR Reporting Workstream across contact center, IVA , CRM and Pointillist KK Associates LLC. 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Direct: +1 614-699-5972 | India: +91 888-639-5238 | Fax: (614) 413-3428 Email: [email protected] Keywords: microsoft North Carolina Ohio Texas Product Owner, Avaya Aura [email protected] |
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| Thu Apr 18 17:22:00 UTC 2024 |