Senior Trainer at remote at Remote, Remote, USA |
Email: [email protected] |
From: ambika gupta, tek inspirations LLC [email protected] Reply to: [email protected] Job Description -Title: Senior Trainer Location: 100% Remote Work (Company Resides: Inver Grove Heights, MN)Interview process: Virtual (Video) interviewHiring managers notes: Might require little trips to HQ in Minnesota (possibly 4-6 times a year) Dynamic 365 experience end user training required CRM software E-learning etc Must have excellent communication Strong presentation skills required Pendo (extra plus)Brief Job Description: Technical trainer to design, develop and deliver end user training on Microsoft Dynamics 365 Customer Relationship Management (CRM) software.CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.SummaryCHS has an exciting opportunity in our Information Technology group. We are looking for a Senior Technical Training Specialist to develop and execute training strategies that support enterprise Customer Relationship Management (CRM) systems implementations and enable business readiness..Qualifications: Bachelors Degree or higher in Business, IT, Marketing, Education, or related field (or equivalent years of experience, education and training) 4+ years of training and/or Learning and Development to include: CRM training experience Demonstrated ability to design, develop and deliver technical education programs Experience creating micro-learning and eLearning solutions Program design and development of training materials Strong presentation skills Demonstrated effective collaboration skills Strong project management skills Proficiency with Microsoft Suite to include Word, Excel, PowerPoint, TEAMs, SharePoint, Visio Microsoft Dynamics 365 for Customer Engagement experience Salesforce, Pipedrive or other CRM Application experience Ability to drive organizational change Energy or Agriculture Industry experience Experience with one or more eLearning tools SAP Enable Now, Articulate or CamtasiaPreferred Qualifications: (not required, but an extra plus if you have the experience) Experience with Pendo Digital Adoption ToolResponsibilities: Assess and define technical training needs, design training programs, develop materials, and deploy training initiatives to enable stakeholder skills and job performance Work collaboratively across stakeholder groups (including Product and/or Project teams, vendors, subject matter experts, end users) to achieve business readiness and user adoption goals while supporting the vision, strategy, and processes Collaborate with organizational change management practitioners Engage with stakeholders and power users when planning, developing and delivering training Demonstrate system capabilities through in-person training workshops, online content and training videos Track and measure effectiveness of training and user communication on features and functions Provide regular reporting and metrics to measure training program effectiveness Keywords: information technology Minnesota Senior Trainer at remote [email protected] |
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Fri Apr 19 02:53:00 UTC 2024 |