| Applications Support Engineer Location: Chicago, IL Visa: at Chicago, Illinois, USA |
| Email: [email protected] |
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Processing description: http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1324932&uid= From: VISHAL, PRANSUTECHSOLUTIONS [email protected] Reply to: [email protected] Position: Applications Support Engineer Location: Chicago, IL Duration: 12 Months Visa: MUST o Power o SQL scripts (creation and modification) o SQL Reporting o Identity Management software and process o Active Directory o Server Management and Here is what we are looking for in an ideal candidate. Role and Responsibility Operational, Integration, Build and Manage Support Create and maintain documentation, including solution requirements specifications, application configuration and operational runbooks Support in systems integration, webservices, backend infrastructure, cloud security, and build / release engineering Support build, manage, automate and administer applications, tools and services Gather and analyze business requirements from stakeholders Conduct gap analysis to identify areas of inefficiency and develop recommendations to bridge these gaps Monitor project progress and provide regular status updates to stakeholders Participate in testing and quality assurance activities to ensure that solutions meet business requirements o Customer support and ticket tracking/resolution o Participate customer facing support o Create, update and complete support tickets and Jira's Applications supported (23): 6 of which are considered Critical Firm applications. The highlighted applications are the primary focus for this role . Accuroute critical Copitrak critical NQ Zebraworks - critical EMS - critical Novisurvey - critical Research Monitor critical Building Management Systems (BMS) Lutron (lighting) Centerstone Courtroom Insight Deem/ETTA Drafting Assistant FactSet Key System Libapps My Quickcharge Pitney Bowes Sendsuite Enterprise QTrak Seamless/Grubhub Social Tables Vable Visual Lease Westlaw Bloomberg terminal Skill level mid-range familiarity and experience with o Power o SQL scripts (creation and modification) o SQL Reporting o Identity Management software and process o Active Directory o Server Management and Troubleshooting Customer Service Oral and written communications skills Technical writing (preferred) Timings: M-F normal business hours (8:30 am - 5 pm CST) Maintenance Windows (2nd and 4th Saturday 7 pm - Sunday 7 am CST) Keywords: access management card Illinois Applications Support Engineer Location: Chicago, IL Visa: [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1324932&uid= |
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| 05:00 AM 19-Apr-24 |