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Immediate Hiring ServiceNow Business Process Consultant || Contract || Remote at Remote, Remote, USA
Email: [email protected]
From:

Dharani,

VDart

[email protected]

Reply to: [email protected]

Hello,

Hope you are doing well,

Please find the below job description and if you are interested kindly let me know.

Title: ServiceNow BPC Consultant

Duration: Contract

Location: Remote

Job Description :

As a ServiceNow BPC Consultant, you will be responsible for analyzing, designing, and implementing ServiceNow solutions to meet our clients' business requirements. You will leverage your expertise in Customer Service Management and Field Service Management to optimize processes and enhance the overall customer experience. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for delivering innovative solutions.

Responsibilities:

Collaborate with clients to understand their business processes and requirements.

Design and implement ServiceNow solutions, with a focus on Customer Service Management (CSM) and Field Service Management (FSM) modules.

Customize ServiceNow applications to meet specific business needs, including configuring workflows, forms, and reports.

Provide technical guidance and support to clients throughout the implementation process.

Conduct workshops and training sessions to educate clients on ServiceNow best practices.

Work closely with cross-functional teams to ensure successful project delivery.

Requirements:

Bachelors degree in computer science, Information Technology, or related field.

Minimum of 8 years of experience working with the ServiceNow platform.

Proven experience in implementing and customizing ServiceNow CSM and FSM modules.

Strong understanding of IT Service Management (ITSM) principles and best practices.

Experience with JavaScript, HTML, CSS, and other web technologies.

Excellent problem-solving skills and attention to detail.

Strong communication and interpersonal skills, with the ability to interact with clients at all levels of the organization.

ServiceNow certifications: CIS-CSM, CIS-FSM are required.

Experience with other ServiceNow modules like Telecommunication Service Management (TSM) is a plus.

Waiting for your response.

Please share your available time for me to contact you directly through phone call.

Best Regards,

Dharani K

Technical Recruiter

VDart Inc

Email:

[email protected]

LinkedIn:

http://www.linkedin.com/in/dharani-krishnasamy-396116178/

Keywords: information technology
Immediate Hiring ServiceNow Business Process Consultant || Contract || Remote
[email protected]
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Sat Apr 20 00:18:00 UTC 2024

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