| Business Support Engineer Full Stack ( Support engg ) in Fremont , CA - onsite at Fremont, Wisconsin, USA |
| Email: [email protected] |
| From: Mary, Yochana IT solutions [email protected] Reply to: [email protected] RESPONSIBILITIES Provide integration support through Cloud Based APIs to our Business Partners, enabling them to connect with a variety of users around the world. Troubleshooting partners technical issues in real-time in cooperation with their engineering and operations teams, while also working with internal technical teams to resolve those issues Manage technical relationship with partners, providing technical support and handling service outages Communicates partner needs to the product team, to improve peoples experiences with our products Write production code that will improve our internal tooling and our products, building understanding across a variety of software and our platform at a deep engineering level Scale programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Our infrastructure, presenting cross-functional and global context Provide 24x7 on-call support coverage via on call rotation schedule (during working hours and including weekends) MINIMUM QUALIFICATIONS 5+ years of experience as a Support Engineer, Service Engineer or similar. Engineering degree, or a related technical discipline, or equivalent work experience. Proven experience in API development on cloud-based infrastructures. Programming experience using primarily Object-Oriented languages, such as PHP/Hack and JavaScript/React, while also having experience with the full web stack, SOAP, and REST-API technologies and architectures. Demonstrated problem-solving approach and analytical skills Experience in communicating with technical and business audiences and writing technical documentation Keywords: information technology Business Support Engineer Full Stack ( Support engg ) in Fremont , CA - onsite [email protected] |
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| Sat Apr 20 02:15:00 UTC 2024 |