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Actimize Production Support - Hybrid Role at Charlotte, North Carolina, USA
Email: [email protected]
From:

Varsha Tarange,

iTech US, Inc.

[email protected]

Reply to: [email protected]

Hi ,

We Have an urgent Opening with one of our clients, please see the job description below for your review.

Job Title: Actimize Production Support

Location: preference is Charlotte, NC OR New Jersey - 3 days in Onsite in office and 2 days remote

JD:

Must Haves:

2 years minimum experience as an Actimize Support

Experience on Actimize AIS/RCM/ActOne for at least 3-5 years

Experience on Actimize SAM/CDD/WLF/IFM/UDM solution for at least 3-5 years

Experienced on Actimize application support for at least 1 year Conversant with Incident Management, Problem management methodology.

Strong knowledge on Actimize application support on ( SAM or ( WLF / IFM ) ) for at least 2+ years in a complex environment

Conversant with Incident Management, Problem management methodology

Roles & Responsibilities:

Receive, acknowledge, resolve/dispatch Incident tickets

Raise problem ticket for critical/repetitive incidents to identify RCA and permanent fix

Perform code changes as required to restore services

Monitor application health status & monitor log/dashboard to identify issue proactively

Analysis of business inquiries about application functionality and technology processes and troubleshooting of issues

Support the batch processing cycle and resolve any abends

Identify and share efficiency ideas and opportunities to customer for implementation

Provide proactive issue resolution to items

Job summary: Actimize Prod Support Lead to support client LRC

Experience 8to12Yrs

Required Skills : Risk Case Manager,Actimize -Unified Data Manager,Actimize-CDD,Actimize-SAM,Actimize-Watch List Filtrng,Actimiz

Thanks & Regards

Varsha Tarange

iTech US, Inc.

Keywords: North Carolina
Actimize Production Support - Hybrid Role
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Mon Apr 22 18:59:00 UTC 2024

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Location: Charlotte, North Carolina