Actimize Production Support - Hybrid Role at Charlotte, North Carolina, USA |
Email: [email protected] |
From: Varsha Tarange, iTech US, Inc. [email protected] Reply to: [email protected] Hi , We Have an urgent Opening with one of our clients, please see the job description below for your review. Job Title: Actimize Production Support Location: preference is Charlotte, NC OR New Jersey - 3 days in Onsite in office and 2 days remote JD: Must Haves: 2 years minimum experience as an Actimize Support Experience on Actimize AIS/RCM/ActOne for at least 3-5 years Experience on Actimize SAM/CDD/WLF/IFM/UDM solution for at least 3-5 years Experienced on Actimize application support for at least 1 year Conversant with Incident Management, Problem management methodology. Strong knowledge on Actimize application support on ( SAM or ( WLF / IFM ) ) for at least 2+ years in a complex environment Conversant with Incident Management, Problem management methodology Roles & Responsibilities: Receive, acknowledge, resolve/dispatch Incident tickets Raise problem ticket for critical/repetitive incidents to identify RCA and permanent fix Perform code changes as required to restore services Monitor application health status & monitor log/dashboard to identify issue proactively Analysis of business inquiries about application functionality and technology processes and troubleshooting of issues Support the batch processing cycle and resolve any abends Identify and share efficiency ideas and opportunities to customer for implementation Provide proactive issue resolution to items Job summary: Actimize Prod Support Lead to support client LRC Experience 8to12Yrs Required Skills : Risk Case Manager,Actimize -Unified Data Manager,Actimize-CDD,Actimize-SAM,Actimize-Watch List Filtrng,Actimiz Thanks & Regards Varsha Tarange iTech US, Inc. Keywords: North Carolina Actimize Production Support - Hybrid Role [email protected] |
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Mon Apr 22 18:59:00 UTC 2024 |