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Hiring Business Process Consultant (BPC)::: Minimum 11+ years experience at Remote, Remote, USA
Email: [email protected]
Hi,

This is

Kumar Roushan
from Amaze Systems, I have excellent job opportunity with one of my clients, which might be of interest to you. Of the many resumes
I have gone through, I found your profile to be a great match for this position.

Position-
Business Process Consultant (BPC)

Location-

Remote

Contract- 12+ Months

Mandatory skills :-

ServiceNow , BPC ,
ServiceNow certifications: CIS-CSM, CIS-FSM are required.

Responsibilities:

As a ServiceNow BPC Consultant, you will be responsible for analyzing, designing, and implementing ServiceNow solutions to meet our clients' business requirements. You will leverage
your expertise in Customer Service Management and Field Service Management to optimize processes and enhance the overall customer experience. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for delivering
innovative solutions.

Responsibilities:

Collaborate with clients to understand their business processes and requirements.

Design and implement ServiceNow solutions, with a focus on Customer Service Management (CSM) and Field Service Management (FSM) modules.

Customize ServiceNow applications to meet specific business needs, including configuring workflows, forms, and reports.

Provide technical guidance and support to clients throughout the implementation process.

Conduct workshops and training sessions to educate clients on ServiceNow best practices.

Work closely with cross-functional teams to ensure successful project delivery.

Requirements:

Bachelors degree in computer science, Information Technology, or related field.

Minimum of 8 years of experience working with the ServiceNow platform.

Proven experience in implementing and customizing ServiceNow CSM and FSM modules.

Strong understanding of IT Service Management (ITSM) principles and best practices.

Experience with JavaScript, HTML, CSS, and other web technologies.

Excellent problem-solving skills and attention to detail.

Strong communication and interpersonal skills, with the ability to interact with clients at all levels of the organization.

ServiceNow certifications: CIS-CSM, CIS-FSM are required.

Experience with other ServiceNow modules like Telecommunication Service Management (TSM) is a plus.

Kumar Roushan
| Talent Acquisition Specialist

Amaze Systems Inc

USA:
8951
Cypress Waters Blvd, Suite 160, Dallas, TX 75019

Canada:
55
York Street, Suite 401, Toronto, Ontario M5J 1R7 Canada

E:
[email protected] |
www.amaze-systems.com/

USA | Canada | UK | India

Amaze Systems is an Equal Opportunity Employer (EOE), and does not discriminate based on
age, gender, religion, disability, marital status, race and also adheres to laws relating to non-discrimination on the basis of national origin and citizenship status.

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Keywords: information technology Texas
Hiring Business Process Consultant (BPC)::: Minimum 11+ years experience
[email protected]
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Mon Apr 22 19:24:00 UTC 2024

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