| Great Career Opportunity :: Commonwealth of PA - GGDC: PJM4 A4 SC3 #732879 at Harrisburg, Pennsylvania, USA |
| Email: [email protected] |
| Hello Professional , Greetings, Trust this message finds you in good health. Based on your impressive skills and experience, I believe you would be an excellent fit for a pivotal role at Flairsoft. I would appreciate the opportunity to speak with you briefly, to learn more about your professional aspirations and discuss our vacancy in greater detail. Please let me know your availability for a brief call. Thank you! Position: PJM4 A4 SC3 Location: Harrisburg, PA Client: Commonwealth of PA Agency: GGDC Interview Type: Webcam Position ID: 732879 INTRODUCTION The primary stakeholders for this initiative include the Office of General Counsel (OGC)and the Department of State (DOS) of whom will serve as initial adopters of the new legal case management system. Other Commonwealth-wide agency legal offices will subsequently implement the solution. OGC and DOS are seeking to implement a comprehensive, highly configurable case and document management solution which leverages Microsoft Dynamics 365 and the Power Platform to support its operational needs. The solution shall provide: a public-facing portal for citizens with appropriate credentials to submit complaints and information; accessibility via mobile devices for internal and external users, automated configurable workflows based on defined business rules; document/template generation, case management tracking of case activities/expiration dates, filings due with corresponding alerts/notifications; robust routine and ad hoc reporting capabilities leveraging Microsoft Power BI, role based access to ensure confidentiality of data at the document level, payment processing, streamlined document redaction,modern interface capabilities to support bi-directional interfaces (APIs),Pennsylvania Justice Network (JNET), and other resources; work item time tracking feature, docket assignments, hearing scheduling (calendar integration),automated court filings, and integration with internal systems- including acceptance of EFT/direct payment. The Project Manager (PM) will be responsible for overseeing the legal case management system implementation and change management initiatives for legal offices across the Commonwealth. General 1.Provide any other generalized or specific observation relevant to this project. 2.Prepares bi-weekly reports and submits them to the OGC Deputy Chief of Staff. 3.Submit hours worked explicitly for this Project up to the maximum of 37.5 hours per week. This is an hourly position and only active hours on this project will be approved. 4.Responsible for scheduling work, distinguishing between effective and ineffective procedures interpreting and implementing instructions by management, explaining,or demonstrating work techniques, and sharing appropriate information as needed to ensure work is completed in a timely manner. Prepares reports and makes oral presentations as needed. Phase 1: Documenting current process and ways to improve it via future solicitation of the new legal case management system SaaS 1.Attending agency briefings to understand user needs and business requirements for a complete understanding of current system and business processes and gather information on future needs. 2.Meet with staff to understand the business and programmatic processes. Capture each step of the business process workflows, reporting, and analysis for each agency.Works with employees and business process owners to understand all process steps. 3.Leads the agency in identifying business requirements for a new legal case management system and manages the process of selecting a new service. Develops evaluation criteria for the SaaS proposals by various vendors. 4.Identifies possible software companies, schedules software demonstrations, and reviews available services. Phase 2: Implementation of new legal case management system SaaS 1.Works with the selected SaaS vendor to implement software, including developing and conducting end-user training 2.Works with internal and external stakeholders, including OGC senior leadership, OA IT,and SaaS vendor, to troubleshoot internal issues and escalate as appropriate. 3.Develops policies and procedures related to SaaS solution; creates online user guides and desk manuals, FAQs, and standard operating procedures. Responsible for the ongoing creation of process documentation for use by all system users to include setup for any customized configurations within the system at each site. 4.Develops a communication strategy for affected employees, training, and ongoing support under the new software. 5.As new standards are developed, provides updated training manuals, and develops and conduct trainings when needed. Phase 3: Evaluate post implementation. Conduct evaluation of new legal case management system for improvements and continue to monitor and troubleshoot issues as they occur. Skill Required / Desired Amount of Experience required Project Management Professional Certification. Required Experience in project management techniques from pre to post implementation of new software. Required 7 Develop analysis models to inform business decisions experience. Required Develop a PowerPoint presentation of report findings, conclusions, and recommendations. Required Experience with government solicitation processes. Required Thanks & Regards, Shikhar Sharma Technical Recruiter Flairsoft Limited Desk: 6148880700 Ext: 257 CMMi and ISO 9001 Certified Keywords: business intelligence active directory information technology Idaho Pennsylvania Great Career Opportunity :: Commonwealth of PA - GGDC: PJM4 A4 SC3 #732879 [email protected] |
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| Mon Apr 22 21:44:00 UTC 2024 |