| ServiceNow Technical Consultant|Remote at Remote, Remote, USA |
| Email: [email protected] |
| Role- ServiceNow Technical Consultant Location- Remote Exp- 15+ Duration- 6 month Visa- No H1B, Opt, Cpt Job Summary Predictive Intelligence and Virtual Agent experience is a must! Job Description We are looking for a ServiceNow Technical Consultant to specialize in Predictive Intelligence What You'll Do Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications Deliver a high level of knowledge and customer service within the ITSM Suite Explain the offerings available with the ServiceNow ITSM Suite Ability to architect, develop and convert customers legacy solutions into ServiceNow is a plus Implement Virtual Agent and Predictive Intelligence processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations Apply Agile software development practices for customizations to the platform and applications Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable Effectively manage and execute high level tasks assigned via 'stories' Assists junior analysts through project(s) lifecycles Manages work against an often demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily Flexible and has the ability to manage multiple projects concurrently What You'll Need Required: Deep functional and technical knowledge of ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting 5+ years of ServiceNow Development Virtual Agent and Predictive Intelligence experience Background in either software development or IT Service management Understanding of ITIL concepts and IT Service Management practices Understanding of Agile based approach to software development Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability Preferred: ServiceNow Admin (or higher) certifications ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist ITIL certification Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Thanks & Regards, Vishal Kashyap Technical Recruiter Email- [email protected] | 806, New Castle , Wilmington, DE, US, 19801 -- Keywords: information technology Delaware ServiceNow Technical Consultant|Remote [email protected] |
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| Mon Apr 22 22:57:00 UTC 2024 |