Business Analyst with salesforce Exp || Hybrid || Lansing, MI || Any Visa at Lansing, Michigan, USA |
Email: [email protected] |
Please share DL from MI. Arjun Singh Dataquad Inc Direct: (832) 400-2610 From: Sangeetha Devan <[email protected]> Sent: 23 April 2024 21:10 To: Arjun Singh <[email protected]> Cc: [email protected]; [email protected] Subject: RE: Business Analyst with salesforce Exp || Hybrid || Lansing, MI || Any Visa Visa Status: EAD GC & local DL -MI From: Arjun Singh <[email protected]> Sent: Tuesday, April 23, 2024 11:29 AM To: Sangeetha Devan <[email protected]> Cc: [email protected]; [email protected] Subject: RE: Business Analyst with salesforce Exp || Hybrid || Lansing, MI || Any Visa Visa and Location as Per DL Arjun Singh Dataquad Inc Direct: (832) 400-2610 From: Sangeetha Devan <[email protected]> Sent: 23 April 2024 20:54 To: Arjun Singh <[email protected]> Cc: [email protected]; [email protected] Subject: RE: Business Analyst with salesforce Exp || Hybrid || Lansing, MI || Any Visa Hello, Smit Shah Email: [email protected] Phone: 412-939-7685 Skype ID smitkshah134 Last 4 Digit SSN : 4814 DOB: 04/13/1993 Visa Status: EAD GC Education: Bachelor of Technology in Computer Engineering from University of Mumbai, 2015 From: [email protected] <[email protected]> On Behalf Of Arjun Singh Sent: Tuesday, April 23, 2024 10:49 AM To: Arjun Singh <[email protected]> Cc: [email protected]; [email protected] Subject: Business Analyst with salesforce Exp || Hybrid || Lansing, MI || Any Visa Role: Role: Business Analyst with Salesforce Exp Is Must. Location: Lansing, MI (Hybrid on-site 2 days a week) (Need Local candidate only with DL) Duration: 12 months + (Long term contract with potential for extension) Any Visa is fine Job Description: We are looking for a Business Analyst with at least 4 years of IT experience and SalesForce experience. An ideal BA will have experience with business process re-engineering and assisted with requirements collections for RFPs. Top Desired Skills: - Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. - 3 years of experience - Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. - 3 years of experience - Experience documenting requirements for RFP - 2 years of experience. - BA candidates who have done business process re-engineering and assisted with requirements collections for RFPs. - Salesforce Experience: support to users, helping triage tickets and requests, and communicate status updates to users. Position Description: This position functions as a behavioral health customer relationship management (BH CRM) analyst to support the development, implementation, monitoring, and continued improvements of complex strategic initiatives, including but not limited to the BPHASA business processes, housed in the BH CRM. This position coordinates and communicates with projects teams, other BH CRM staff, business owners, leadership, IT, and contractors to assist with operationalizing BPHASA business processes into the BH CRM. Salesforce: This position will provide level 1 support to users, helping triage tickets and requests, and communicate status updates to users. This position will create program guidance, job aids, and webinar content and web-based trainings, and coordinate technical assistance learning sessions as directed. This position will also monitor program and account data. Duties & Responsibilities: Reviews, analyzes, and evaluates business systems and user needs. Triage user requests and tickets, assign priority and severity, and communicate effectively to all stakeholders. Maintain and prioritize CRM inbox communications. Draft and send communications to users and specific audiences related to business process upgrades, timelines, system changes, or anything relevant to the system. Formulates systems to parallel overall business strategies. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements. Assist with developing and drafting RFPs. Assist in deployment and management of end-user reporting tools and platforms. Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions. Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project manager. Attends all BH CRM meetings as appropriate and assigned. Qualifications/Requirements: Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. CRM experience, specifically SalesForce A certain degree of creativity and latitude is required. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Ability to organize, evaluate, and present information effectively. Ability to analyze, synthesize, and evaluate a variety of data for use in program development and analysis. Other required skills are technologically savvy; strong training and technical assistance skills; excellent oral and written communication skills; and highly organized and detail oriented. Ability to meet competing deadlines. Strong data management skills. Experience in process improvement, project management, and data management Arjun Singh Dataquad Inc 2000 S Dairy Ashford Rd, Suite#405, Houston, TX, 77077 [email protected] | www.dataqinc.com -- -- Keywords: business analyst access management information technology green card Idaho Michigan Texas Business Analyst with salesforce Exp || Hybrid || Lansing, MI || Any Visa [email protected] |
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Tue Apr 23 21:12:00 UTC 2024 |