| ServiceNow Developer :Malvern, PA- 3 days a week at Malvern, Pennsylvania, USA |
| Email: [email protected] |
| From: vivek paliwal, kpg99 [email protected] Reply to: [email protected] Role : Report Developer, ServiceNow Location : Malvern, PA - 3 days a week Duration : Long term Visa : No h1 Job Description: Update From Hiring Manager -- Manager is looking for a candidate with solid skills building reporting and running queries in Service Now. ITIL Cert is also highly desired. Should be comfortable working with multiple teams for gathering intel on what reporting is needed. In addition to report creation and monitoring, she is looking for this resource to follow up on the findings from reporting as well (from an incident management perspective). Responsibilities 1. Collects data to support assessment of IT service performance and ROI (Return On Investment). Supports collaboration with operations and other business functions to ensure successful and ITIL-compliant practices and processes. 2. Evaluates, develops, and deploys new departmental processes. Identifies potential enhancements to existing processes. 3. Supports effective communication with all service providers and stakeholders. 4. Reviews documentation, technical processes and specifications to determine the intended functionality of ITIL initiatives. 5. Utilizes available service platforms to support all process management, reporting and governanceactivities. Supports team in preparing for and participating in control reviews and internal/external audit engagements. 6. Participates in special projects and performs other duties as assigned. Qualifications ServiceNow- Experience with developing queries and reports in ServiceNow. Experience building Spark data processing applications (Python, Pyspark). Experience with SQL development and Tableau Reporting. Experience building Splunk dashboards. ITIL Certification is a plus Keywords: information technology Pennsylvania ServiceNow Developer :Malvern, PA- 3 days a week [email protected] |
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| Wed Apr 24 00:11:00 UTC 2024 |