| Need BSS Support Engineer in Philadelphia, PA (Onsite) at Philadelphia, Pennsylvania, USA |
| Email: [email protected] |
| Hi, Pleasure mailing you. Please go through the below requirement and let me know if you are comfortable for the position. Please send me your updated resume along with the best hourly rate, work authorization status and availability. An early response is really appreciated. Job Title: BSS Support Engineer Location: Philadelphia, PA (Onsite) Duration: 6-12 Months Job Description: Working knowledge in Python preferably / Java needed. Ingesting data into Thought spot using SQL, Python. Developing dashboards using Tableau. Production triaging skills. Knowledge of App dynamics, Kibana, Splunk, Remedy/Jira tools is preferred. Knowledge of supporting Mobile network architecture especially with device activations and other provisioning functions is preferred. Knowledge of 5G Nokia/Samsung infrastructure/APIs, eSim and Network activations and tools like G&D is a plus. Familiar with working on industry-standard Production Support/logging tools and experience in supporting trials and launches. Manage Comcast's triage of service tickets for customer reported issues. Provide guidance on causation and ticket routing to support the operations team. Evaluate the root cause of the reported issues. Review and evaluate logs and metrics related to the provisioning issues. Coordinate with cross-functional Comcast teams to manage Comcast's resolution of issues. Assist with troubleshooting reported tickets with provisioning system configuration and PSIM/SIM activations across the Comcast systems. Thanks & Regards Prem M US IT Recruiter Desk num: 732-795-1287 Email : [email protected] | www.tekskillsinc.com linkedin: https://www.linkedin.com/in/prem-m-39338b233/ INDIA | USA | CANADA | UK I AUSTRALIA ISO 9001:2015 | Appraised at CMM Level 3 | WMBE Certified Company -- Keywords: information technology golang fiveg Pennsylvania Need BSS Support Engineer in Philadelphia, PA (Onsite) [email protected] |
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| Wed Apr 24 20:11:00 UTC 2024 |