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Application Support Analyst onsite in Nashville TN at Nashville, Tennessee, USA
Email: [email protected]
From:

Shraddha,

Technocraft solutions

[email protected]

Reply to:   [email protected]

He
llo, 

Hope you are doing well

My name is

Shraddha
and I'm a Talent Acquisition Executive at Technocraft solutions. We provide IT Consulting Services to our customers immediate and long-term resource needs

Role Application Support Analyst

Location Nashville, Tennessee (Hybrid 3/2)

Project Description:

You'll be working for Application Support & Reliability AM in Nashville, United States. We are aligned to the Asset Management (AM) business and are responsible for providing production support in a 24x7 follow-the-sun model, utilizing hubs in Singapore, India, Poland, and the US. We have responsibilities for supporting all AM business applications from front to back office, client reporting, trade-lifecycle, etc. We offer excellent learning and career development opportunities, including internal mobility.

Responsibilities:

Do you have a knack for technology and interested in improving existing processes Are you at your best when supporting others Are you passionate about IT process automation using cutting edge tooling platforms Have you supported large scale production systems

We're looking for an application support analyst to:

provide technical support for business users on a variety of technology issues.

support and monitor various business/IT applications, batch jobs and infrastructure components as part of an application support team providing coverage from multiple regions.

continually drive improvement to our service offering using data driven analytics, emphasizing opportunities for automation and robotics.

coordinate with multiple and varied teams to participate in special events such as disaster recovery tests, infrastructure change weekends, Data Centre maintenance, and special event days.

ensure supportability and quality are maintained with the introduction of production changes.

Mandatory Skills Description:

ideally 3+ years of hands-on experience with support background across multiple operating systems

working knowledge of software tools or platforms such as Microsoft Azure, Autosys, BigPanda, and IPcenter

good knowledge of Windows Server, Linux, scripting (SQL, PowerShell, Python), relational databases (Oracle/Sybase/MSSQL/PostgreSQL)

ability to solve complex issues, good at problem statement analysis and solution design thinking

track record of influencing senior IT stakeholders and business partners

confident communicator that can explain technology to non-technical audiences

capable of understanding client needs and translating this into products and services

Thanks and Regards, 

Shraddha Shukla

Talent Acquisition Executive

Email: 
[email protected] 

Linkedin-

linkedin.com/in/shraddha-shukla-599a3212b

www.technocraftsol.com
|
Technocraft Solutions LLC

3974 Brown Park Drive, Suite F Hilliard, Ohio-43026

Keywords: access management information technology
Application Support Analyst onsite in Nashville TN
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Fri Apr 26 00:42:00 UTC 2024

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Location: Nashville, Tennessee