| Very Urgent Servicenow analyst at Remote, Remote, USA |
| Email: [email protected] |
| From: vivek pandey, tek inspirations [email protected] Reply to: [email protected] ob title:Servicenow analyst Location: CA-Local only Duration: 6 months Visa: No H1B MOI: Skype Requirements: * Solidunderstanding of the ITSM and industry best practices * Possessstrong leadership, communication, interpersonal skills as well as outstandingorganizational skill; Ability to collaborate with peers * Ableto work remotely with cross-functional teams * Excellentanalytical and problem-solving skills * Strongwork ethic with a focus on quality, results and customer satisfaction * Knowledgeand experience with implementation projects, familiar with in the Software Development Lifecycle (SDLC) * Demonstratedunderstanding of change, configuration management and release managementprocesses based on ITIL framework * Abilityto communicate clearly verbal * Abilityto create documentation (requirements, issues/solutions, configurationworkbooks, etc.) * Abilityto communicate technical issues at a level that is easily comprehensible to theaudience * Abilityto work well under pressure and within defined processes * Abilityto make recommendations for changes and improvements to tools and processes * Abilityto execute very detailed analyses and record keeping with the highest qualitylevel * Abilityto drive issues to closure and work well within a deadline-drive environment * Experiencedefining process and procedures to manage rhythmic updates to the ServiceNowplatform * Expertknowledge of IT Configuration and Asset Management processes. * Expertknowledge of ServiceNow CMDB. * Understandingof ServiceNow Discovery and Service Mapping tools (to support future stateroadmap) * SolutionOriented mind set & be able to provide recommendations for the current andfuture platform. * Familiarwith the processes that consume CMDB data e.g. Incident, Problem, SDLC, Asset,and Change * Excellentanalytical, and problem-solving skills on maintaining CMDB data integrity. * Strongorganizational skills. * Excellentcollaboration, customer service, and communication skills to work in a teamenvironment. * Ableto work quickly and effectively under pressure and to efficiently handlemultiple priorities simultaneously. Education & Experience * Bachelor'sdegree from an accredited college or university in Computer Science,Information Systems, or related equivalent IT field preferred. * ITILFoundation v3 or v4 certification * 1years of ServiceNow IT Operations experience * 3to 4 years of experience working in global enterprises * 4to 5 years of experience in regulatory environment Vivek pandey Technical Recruiter Desk: 4694980523 Email: [email protected]| TEK InspirationsLLC: 13573 Tabasco Cat Trail, Frisco, TX 75035 Disclaimer:If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line [email protected]. And mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience |
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| Fri Nov 11 12:18:00 UTC 2022 |