| Contact Center Solution Architect (Hybrid) at Center, Colorado, USA |
| Email: [email protected] |
| From: Himanshu, DMS VISIONS.INC [email protected] Reply to: [email protected] Hi, Hope you are doing well. Please find the job description given below and let me know your interest. Position: Contact Center Solution Architect (Hybrid) Location: Portland, OR Duration : 12 + Months Job Description: Qualifications: Proven experience as a Solution Architect or Technical Lead with a focus on contact center solutions. Strong knowledge of contact center technologies, including IVR systems, ACD systems, CTI integrations, workforce management, and reporting/analytics tools. Experience with contact center platforms such as Cisco, or similar. Proficiency in cloud-based contact center solutions, such as Cisco Cloud, AWS Connect, Twilio Flex, or Genesys Cloud. Expertise in designing scalable and resilient architectures, including high availability, disaster recovery, and load balancing. Excellent communication, presentation, and stakeholder management skills. Ability to work collaboratively in a cross-functional team environment and lead technical discussions and workshops. Education Requirements (Experience in Lieu of Degree): Bachelors degree in Computer Science, Information Technology, or related field; Masters degree is a plus. Certification Requirements (Any Preferences): Cisco Certified Solutions Architect, AWS Certified Solutions Architect, Genesys Certified Architect, or similar are a plus. If you are interested, please share your updated resume and suggest the best number & time to connect with you. Thanks & Regards, Himanshu Gupta US IT RECRUITER, DMS VISIONS INC Desk- 9726455552 | Text- 4704679946 | dmsvisions.com [email protected] 4645 Avon Lane, Suite 210, Frisco, TX 75033 Keywords: information technology Texas Contact Center Solution Architect (Hybrid) [email protected] |
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| Fri Apr 26 04:18:00 UTC 2024 |