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Immediate Hiring Conversational Bot Flow Designer Functional || Contract at Atlanta, Georgia, USA
Email: [email protected]
From:

Dharani,

VDart

[email protected]

Reply to:   [email protected]

Hello, 

Hope you are doing well,

Please find the below job description and if you are interested kindly let me know.

Title: Conversational Bot Flow Designer (Functional)

Duration: Contract

Location: Atlanta, GA-30308/

Richmond, VA/Norfolk, VA/ Mason, OH/ Wallingford , CT/Woodland Hills, CA (3 Days in the Client Office/Hybrid)

Job Description :

Bot,Dialogflow,Lex

Mandatory Areas

Must Have Skills

Skill 1 7+ Yrs of Exp in contact center technology, with a strong focus on conversational IVR design and development.

Skill 2 7+ Yrs of Exp in leading conversational AI platforms like Google Dialogflow CX and/or Amazon Lex.

Skill 3 7+ Yrs of Exp in contact center operations and workflows

Skill 4 7+ Yrs of Exp -in NLU concepts and best practices

Mandatory if Applicable

Domain Experience (If any ) Healthcare Experience is Mandatory

Responsibilities:

Design, develop, and implement complex conversational bot flows (voicebots and chatbots) using industry-leading platforms such as Google Dialogflow CX and Amazon Lex.

Leverage expertise in NLU to create natural and engaging conversations that enhance customer experience and drive business outcomes.

Collaborate closely with cross-functional teams, including business analysts, subject matter experts, and developers, to ensure solutions align with business goals and customer needs.

Continuously iterate and optimize conversational bot flows based on user data and feedback.

Stay abreast of the latest advancements in conversational AI and voice technology.

Mandatory Requirements:

7+ years of experience in contact center technology, with a strong focus on conversational IVR design and development.

Proven experience with leading conversational AI platforms like Google Dialogflow CX and/or Amazon Lex.

In-depth understanding of NLU concepts and best practices.

A solid grasp of contact center operations and workflows.

Excellent communication, collaboration, and problem-solving skills.

Healthcare experience and a commitment to continuous improvement.

Waiting for your response.

Please share your available time for me to contact you directly through phone call.

Best Regards,

Dharani K

Technical Recruiter

VDart Inc

Email: 

[email protected]

LinkedIn:

http://www.linkedin.com/in/dharani-krishnasamy-396116178/

Keywords: artificial intelligence California Connecticut Georgia Ohio Virginia
Immediate Hiring Conversational Bot Flow Designer Functional || Contract
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Fri Apr 26 04:46:00 UTC 2024

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Location: Atlanta, Georgia