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ServiceNow System Admin- Remote- 45hr rate at Remote, Remote, USA
Email: [email protected]
From:

Rishab,

vkoresolutions

[email protected]

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Responsibilities

Assists Technical lead in Administration of ServiceNow Discovery, Service Mapping functions, and Third Party Integrations to support Multi Source CMDB which includes:

Maintenance, Analysis and Optimization of  Discovery schedules

Ability to report on

Number of CIs created or updated

Duration of schedule completion

Failed CI updates, discovery runs

Remediation needs and performance of remediation activities

Optimization opportunities of Discovery schedules to reduce quantity and increase frequency of run and ingestion

Maintenance of Discovery credential information

Credential optimization to reduce quantity & incorporate into CyberArk

VA IP Range Sets Analysis for Discovery Expansion in relation to VASI System Discovery needs

Participate in activities supporting:

Maintenance of MID Servers in Production and Administers MID Servers

Ad hoc task requested to support CMDB, CMDB Health, and Service Mapping

Troubleshoot issues with CIs Health (Completeness, Compliance, Correctness)

Analysis of CIs that are active operational but not Discovered

Support IT Operations Management modules by conducting Sustainment activities such as:

Work Daily tickets created by SCM team on missing CI's or attributes not picked up by discovery

Work Daily tickets created by Service Mapping team to troubleshoot CI errors on map

Develop, test, maintain integrations with SCCM, Solar Winds, Big Fix, Forescout, App Dynamics, ScienceLogic, Dynatrace, VCenter

Develop Compliance rules and data precedence rules for integrations

Qualifications

Technical administration skills on the ServiceNow platform, specifically within the IT Operations Management modules

Strong understanding and experience of the Service Now CMDB discovery and Service mapping

Strong understanding and experience with Service Now Service Graph Connectors and CMDB and Event Management Integrations

Strong analytical skill

Experience working in an Agile project methodologies

Experience in technical solution architecture

Good object-oriented programming skills

Knowledge of at least one programming language such as Java, Python or C#

Communicative, excellent presentation skills, consulting attitude

Experience  with Solar Winds, Big Fix, Forescout, App Dynamics, ScienceLogic, Dynatrace, VCenter

Experience in continuous deployment and continuous integration

Experience in drafting and implementing automation process

Education:

Bachelors Degree in Engineering, Computer Science, Systems, Business, or related scientific /technical discipline and 5+ years work experience

Eight (8) years of additional relevant experience may be substituted for education (13 years total)

Keywords: csharp continuous integration active directory information technology Virginia
ServiceNow System Admin- Remote- 45hr rate
[email protected]
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Fri Apr 26 05:13:00 UTC 2024

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