| Salesforce Business Analyst - Remote (no PST candidates) at Remote, Remote, USA |
| Email: [email protected] |
| From: Ankita, Stellent IT [email protected] Reply to: [email protected] Job Title -Salesforce Business Analyst Location: Remote Duration -Long Term Visa: GCEAD, GC & USC LinkedIn required and no PST candidates Business Analyst/ Benefits Analyst role with 2-5 yrs of Salesforce required! They want more of a business focused BSA not a technical one!!!!! Description: Under limited supervision, the Business Systems Analyst supports IT goals and objectives by working closely with Project Managers, IT Managers, and business stakeholders to ensure application development and implementation meets the business requirements. Work with internal and external off-site Project Managers, Technical Designers and Developers, and other key stakeholders to identify and document requirements and use cases in a manner that is accurate and meaningful to business and IT professionals. This position also demonstrates leadership in the team environment. Primary Job Responsibilities: Must have prior DQ Business Systems Analyst experience and a proven understanding of the use case documentation process. Work with Project Managers and other key stakeholders (IT Managers, IT Designers and Developers, and Subject Matter Experts (SME's)) to develop and document requirements and use cases in a manner that is clear, accurate, meaningful, and understood by all. Facilitate IT and business use case walk-thru sessions. Mentor less experienced Business Systems Analysts; review use case documentation and provide constructive feedback. Must maintain a thorough understanding of DQ's business practices and the applications/systems that support them. Work with IT and business users to evaluate options and recommend solutions in line with IT and/or business architecture. Develop reusable templates and maintain Business Systems Analyst methodology. Prepare documentation using tools such as Visio, Word and Excel. Identify and implement process improvements MUST HAVE technologies : 1. 2 years work experience as a Salesforce Business Analyst 2. Agile methodology (experience with Scrum or Kanban is a plus) 3. Fluent in Microsoft Word 4. Proficiency in Excel including the ability to run complex formulas and functions including VLOOKUP, PivotTables and creating various charts 5.Strong interpersonal, listening, oral and written communication skills with a strong focus in writing clear and concise technical requirements 6. Understanding of Salesforce with proven working knowledge in related areas of expertise NICE TO HAVE technologies 1. Work experience in the dental insurance industry and or Complaints and Appeals process 2. Integration tools: understanding or familiarity with middleware and integration technologies such as Boomi or MuleSoft 3. Experience with Requirement Management/Project Management tools such as Azure Devops or Jira 4. Fluent in Microsoft Visio or related tools such as Lucidchart for process mapping and workflow analysis 5. Salesforce experience or familiarity with SF Service Cloud, Salesforce Experience Cloud (Community Cloud), Salesforce Sales Cloud or related Customer Relationship Mgmt System (CRM) 6. Experience/knowledge of SQL to perform query analysis for analyzing data Ankita Singh -Recruitment Manager Email- [email protected] STELLENT IT A Nationally Recognized Minority Certified Enterprise " Happiness can be found, even in the darkest of times, if one only remembers to turn on the light ." - JK Rowling Keywords: information technology green card Salesforce Business Analyst - Remote (no PST candidates) [email protected] |
| [email protected] View all |
| Fri Apr 26 20:38:00 UTC 2024 |