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Hiring Conversational Bot Flow Designer at Remote, Remote, USA
Email: [email protected]
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Hope you are doing good.

Below is the job description kindly go through and let me know if you are interested.

Position-
Conversational Bot Flow Designer (Functional)

Location
:-

Atlanta, GA/Richmond, VA/Norfolk, VA/ Mason, OH/ Wallingford , CT/Woodland Hills, CA (Day 1 -Onsite)

Contract on C2C/W2

Job Description:

Design, develop, and implement complex conversational bot flows (voicebots and chatbots) using industry-leading platforms
such as Google Dialogflow CX and Amazon Lex.

Leverage expertise in NLU to create natural and engaging conversations that enhance customer experience and drive
business outcomes.

Collaborate closely with cross-functional teams, including business analysts, subject matter experts, and developers,
to ensure solutions align with business goals and customer needs.

Continuously iterate and optimize conversational bot flows based on user data and feedback.

Stay abreast of the latest advancements in conversational AI and voice technology.

Mandatory Requirements:

7+ years of experience in contact center technology, with a strong focus on conversational IVR design and development.

Proven experience with leading conversational AI platforms like Google Dialogflow CX and/or Amazon Lex.

In-depth understanding of NLU concepts and best practices.

A solid grasp of contact center operations and workflows.

Excellent communication, collaboration, and problem-solving skills.

Healthcare experience and a commitment to continuous improvement.

Kumar Roushan 
| Talent Acquisition Specialist

Amaze Systems Inc

USA:
 8951
Cypress Waters Blvd, Suite 160, Dallas, TX 75019

Canada: 
55
York Street, Suite 401, Toronto, Ontario M5J 1R7 Canada

E: 
[email protected] | 
www.amaze-systems.com/

USA | Canada | UK | India

Amaze Systems is an Equal Opportunity Employer (EOE), and does not discriminate based on
age, gender, religion, disability, marital status, race and also adheres to laws relating to non-discrimination on the basis of national origin and citizenship status.

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Keywords: artificial intelligence information technology golang wtwo California Connecticut Georgia Ohio Texas Virginia
Hiring Conversational Bot Flow Designer
[email protected]
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Fri Apr 26 20:51:00 UTC 2024

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