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Technical Writer : On-site in Boston, MA at Boston, Massachusetts, USA
Email: [email protected]
From:

Subodh Kumar,

TEK INSPIRATIONS LLC

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Job Description -

Technical Writer :

Duration: 3 months

Location: On-site in Boston, MA (near Allston area)

Requested Start Date: 05/13/24

Responsibilities: 

Document network services in the Customer ServiceNow CMDB (Configuration Management Database) with other ServiceNow functional aspects such as Service planning, Incident Management, Change management and Knowledgebase.

Staff should be familiar with network terminology and be fluent such that they can converse easily with the network team around technical elements.

Work with the current team and network manager of curate all current documentation and produce new documentation that weaves together a cohesive narrative and picture of the current network architecture and configuration

Skills/Education: 

Bachelors degree in related field

Minimum 5 years of experience in technical writing

Prior IT knowledge and experience required

Experience with Microsoft Office including Visio and Cisco products

Expert communicator with ability to converse with technical team and communicate technical elements to a nontechnical audience

Willingness to be onsite regularly

Customer Overview: Commercial customer is seeking a technical writer to join their IT department.

Scope of Residency: The Technical Writer will join our customer's IT department and help oversee a transition by interfacing with the team, documenting existing network architecture, and reviewing/documenting existing processes.

Keywords: information technology Massachusetts
Technical Writer : On-site in Boston, MA
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Sat Apr 27 04:25:00 UTC 2024

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