| ServiceNow ITOM and CMDB Developer - ONSITE at Atlanta, Georgia, USA |
| Email: [email protected] |
| From: Devakar Balachandran, KK Software Associates [email protected] Reply to: [email protected] Note: Please don't share OPT, CPT, H4EAD, TN, L2 and E3 Client: TCS Location: Atlanta, GA / ONSITE JD: Role name: Developer Role Description: As a ServiceNow ITOM and CMDB Developer, you will collaborate with cross-functional teams to design, develop, and implement ServiceNow applications to support ITOM and CMDB processesHandles Break / Fix emergenciesExcellent client facing capability to work directly with clientsWorks with business Subject Matter experts to make sure that the system is meeting business needs in a standardized fashion. Competencies: ServiceNow Experience (Years): 6-8 Essential Skills: 1. Collaborate with stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITOM and CMDB solutions.2. Design, develop, and configure ServiceNow ITOM and CMDB modules, including Discovery, Service Mapping, Event Management, and Configuration Management.3. Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITOM and CMDB processes and automation.4. Configure and maintain the CMDB data model, ensuring accurate and up-to-date configuration item (CI) information.5. Integrate ServiceNow with other ITOM tools and external platforms using APIs and web services.6. Collaborate with cross-functional teams to define and implement ITOM and CMDB best practices, ensuring alignment with industry standards and ITIL processes.7. Conduct thorough testing of ServiceNow configurations and customizations to ensure high-quality deliverables.8. Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements.9. Stay updated with the latest ServiceNow releases and ITOM/CMDB-specific features, proactively identifying opportunities for process improvement and system optimization.10. Collaborate with other developers, administrators, and business analysts to deliver integrated solutions that meet the ITOM and CMDB needs of the organization.11. Document technical specifications, user guides, and standard operating procedures for ServiceNow applications and configurations.12. Write programming specifications and work with developers.13. Strong communication skills both written and verbal.14. Problem solving and analytics skills.15. Business Acumen. Desirable Skills: ServiceNow certifications Country: United States Keywords: continuous integration user interface trade national Georgia Tennessee ServiceNow ITOM and CMDB Developer - ONSITE [email protected] |
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| Tue Apr 30 01:33:00 UTC 2024 |