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Need Local Candidates Senior Business System Analyst with Salesforce at San Francisco, CA (Onsite-Hybrid Role) at Francisco, Indiana, USA
Email: [email protected]
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Job Title:
Senior Business System Analyst
with
Salesforce

Location:
San Francisco, CA (Onsite-Hybrid Role)(need local candidates)

Senior Business Systems Analyst, you will be
instrumental in the end-to-end certification test and implementation process.
From the onset, you will be expected to participate in requirement gathering
and documentation actively You will be involved in multiple project work
streams, delivering high-quality work and partnering with global and cross-functional
business stakeholders to ensure business objectives and functional requirements
are met.

As a Senior Business Systems Analyst, you will
facilitate workshops to capture detailed requirements and business processes
Your deliverables include story mapping, user story writing, including
acceptance criteria. You will collaborate closely with other work streams,
including internal partner groups, vendors, and professional consultants, to
ensure the system is designed and built according to business requirements and specifications. As part of the
implementation process, you will be responsible for working with developers to
hand-off requirements, demo build to stakeholders, qualify QA issues against
requirements, plan UAT, draft test scenarios, and facilitate UAT. You will also
contribute to the Change Management / User Adoption strategy, planning, and
execution. Additionally, you will assist in developing a post-implementation
and continuous improvement strategy to ensure a smooth transition of the new
LMS to the production support team.

PRIMARY RESPONSIBILITIES

Unified credentials project is complex and fast
paced. The scope of this position will evolve. Your typical responsibilities will
include:

Rapidly establish an understanding of both the
current state and future needs of Credentials at Salesforce.

Gain a solid understanding of business use cases and
requirements for the new Unified credentials solution.

Collaborate with key business stakeholders to
capture and validate business objectives and requirement details

Manage communications and coordinate discussions
between internal and vendor Product Managers and business stakeholders

Work closely with internal and vendor Product
Managers to interpret and clarify business requirements and feedback for the
technical team

Actively participate in solution design, representing
the end-user perspective in discussions with Product Managers Solution
Architects, and Engineers

Collaborate with internal business teams, IT teams,
and vendor teams to ensure that ongoing business requirements align with
product functionality and that business needs and expectations are met with the
end solution

Coordinate testing (with business stakeholders),
including drafting test scenarios, facilitating demos, UAT, and sign-off

Create and coordinate the sharing of business
requirements, technical documentation, and results

Provide training to key business stakeholders

Serve as the first level of support for business
users during Hypercare

Assist in the development of post-implementation
support strategy & transition plan for the support team

PROFESSIONAL EXPERIENCE/SKILLS REQUIRED

10+ years experience as a business system analyst
or comparable roles.

BS/BA Degree in Information Technology or equivalent
industry experience

Strong analytical and technical skills in
information technology

Certification domain experience is a plus

Experience working in salesforce product eco-system

Experience working on global implementations

Experience working with both business and technical
teams, participating in solution design, working wiith globally distributed
development and testing teams in different time zones

Strong interpersonal and relationship building
skills

Self-starter with get it done attitude and a
strong sense of team spirit; Able work quickly and accurately under pressure
and time constraints

Ability to deliver results with large-scale,
cross-functional teams in a fast-paced agile environment

Excellent oral and written skills, confident
communicator with ability to explain complex issues and solutions in a clear,
concise fashion to technical and non-technical audiences

Ability to work under pressure, highly adaptable and
well organized; Ability to shift directions quickly when priorities change

Warm Regards

Shivi Sharma

Technical Recruiter

Tekshapers Inc

850 Stephenson Hwy, Suite 205, Troy, MI
48083

Email:
[email protected]

MBE Certified
|
ISO 9001:2008
|

Tekshapers
is an equal opportunity employer and will consider all applications without
regards to race, sex, age, color, religion, national origin, veteran status,
disability, sexual orientation, gender identity, genetic information or any
characteristic protected by law.

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Keywords: quality analyst business analyst information technology California Michigan
Need Local Candidates Senior Business System Analyst with Salesforce at San Francisco, CA (Onsite-Hybrid Role)
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Wed May 01 22:20:00 UTC 2024

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