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Senior Staff Engineer || Contract || Remote at Remote, Remote, USA
Email: [email protected]
Hi,

Greetings!!!

This is Sricharan working with PTC.

Please find the below job description and kindly respond me back with your updated MS WORD version resume cover letter along with rate/salary and contact details.

Senior Staff Engineer

Contract

Remote

Project Description

Our Senior Staff Engineer is a senior level member of the Voice engineering staff ensuring we provide a friction-less experience to our customers and maintain the highest standards of security and availability. Our team thrives and succeeds in delivering high-quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between.

Responsibilities

Provides technical architecture & leadership for medium to large, complex, cross-functional Product/Platform, enabling the work for all teams within a Domain and mentor relatively junior engineers. Self-Directed.
Specifies architectures and sub-system or process decompositions that involve significant integrations and/or cross-team collaboration
Provides pertinent documents, direction, and examples. Identifies short- and long-term solutions; Implements new architectural patterns
Ensures that software and system implementation and deployment configurations meet the functional and non-functional requirements for the system and that the implementation is of high quality
Principal contributor (lead) and approver for design, patterns, best practices, policies, code, and architecture reviews activities involving complex integrations
Translates complex business requirements into technical designs

Qualifications

Expert experience with Amazon Connect including Contact Flows, Security Profiles, Routing Profiles, Queues, Quick Connects
Expert experience with Amazon Web Services including Lambda, Lex, S3, DynamoDB, API Gateway, Step Functions, CloudWatch
Master level experience using multiple programming languages including Node.js, Python, C#
Experience implementing infrastructure as code using Terraform
Experience integrating with internal and external applications
Developed strategies, processes and best practices for the department by analyzing industry best practices
Provided a technical direction and architectural guidelines for teams facing extremely complex technical challenges
Experience building detailed technical architecture, framework and reusable capabilities with best practices and operational intelligence that meet the test of time iteratively
Contributed to improvements in organizational metrics such as DORA metrics that measure improvements in team velocity and stability of service delivery
Experience and understanding of Security Protocols and Products such as Active Directory, SAML, IAM
Communicate effectively with a diverse team and fosters a culture of clear, concise, effective, audience-oriented communication on their team, ensuring teammates actively listen to others and are understood. Actively demonstrates these behaviors.
Consistently helps their teammates overcome obstacles, resolve blockers, and complete work tasks. Gives or shares credit where due.
Experience working in an Agile environment (Scrum, Kanban, SAFe)
AWS Certifications at the Associate, Professional, or Specialty levelExperience

8+ years of experience in Contact Center technologies and Cloud Architecture
10+ years of professional software development experience
8+ years experience with architecture and design
4+ years of hands-on experience developing Contact Flows, Routing Profiles, Queues Lambdas, and Lex Bots
4+ years of experience using Terraform as Infrastructure as Code
6+ years of experience in open source frameworks
3+ years of people management experienceEducation

Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience

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Keywords: csharp javascript sthree information technology microsoft
Senior Staff Engineer || Contract || Remote
[email protected]
[email protected]
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Thu May 02 01:01:00 UTC 2024

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