| ServiceNow Telecommunications Service Management (TSM) Implementation Specialist - Arlington, VA (Hybrid) at Arlington, Virginia, USA |
| Email: [email protected] |
| ServiceNow Telecommunications Service Management (TSM) Implementation Specialist - Arlington, VA (Hybrid) Hi, I hope this email finds you well. My name is Mayank, and I am a Technical Recruiter from Empower Professionals Inc. I came across your profile and wanted to reach out regarding a ServiceNow Telecommunications Service Management (TSM) Implementation Specialist role with one of our clients based in Arlington, VA. Please let me know if you are available in the job market and interested in this role (see job description below) - if so, we can connect and speak further. I would need your updated resume to proceed and can give you a call as soon as I have it. Role: ServiceNow Telecommunications Service Management (TSM) Implementation Specialist (47758947) Location: Arlington, VA (3 days a week onsite) Duration: 12+ Months Responsibilities: Design and architect ServiceNow solutions tailored to the telecommunications industry, with a focus on telecommunication service management. Collaborate with stakeholders to gather requirements, define business processes, and translate them into technical specifications. Develop custom applications, modules, and integrations within the ServiceNow platform to streamline telecommunication service management processes. Requirements: Minimum of 10 years of experience working with the ServiceNow platform Minimum two years of experience in ServiceNow Telecommunications Service Management (TSM) Certified System Administrator (CSA) Certified Implementation Specialist in CSM and FSM Bachelors degree in computer science, Information Technology, or related field. Strong understanding of programming fundamentals, including: Data types (strings, numbers, booleans, arrays, objects) Control structures (if/else, loops, conditional statements) Functions and modules Object-Oriented Programming (OOP) concepts (classes, objects, inheritance, polymorphism) Proficiency in JavaScript, including: Syntax and semantics DOM manipulation and events Asynchronous programming (callbacks, promises, async/await) Error handling and debugging Familiarity with HTML, CSS, and XML, including: HTML structure and syntax CSS selectors and styling XML syntax and parsing Web Development/Front-End Skills: Strong understanding of web development concepts, including: Responsive web design (RWD) and mobile-first development Single-page applications (SPAs) and client-side rendering Web performance optimization (WPO) and accessibility Proficiency in front-end frameworks and libraries, including: React, Angular, or Vue.js Bootstrap or other CSS frameworks Experience with web development tools, including: Webpack or other modulebundlers Babel or other transpilers ESLint or other code linters ServiceNow Specific Skills: In-depth knowledge of ServiceNow development, including: ServiceNow architecture and data model Table and field structures Business rules, workflows, and approvals Scripting (JavaScript, Groovy, etc.) Integration with external systems (REST, SOAP, etc.) Experience with ServiceNow development tools, including: Studio (application development, scripting, and debugging) Update Sets (managing and deploying changes) ServiceNow APIs (REST, SOAP, etc.) Familiarity with at least 3 ServiceNow modules and applications, including: IT Service Management (ITSM) Database Skills: Strong understanding of database concepts, including: Data modeling and schema design Normalization and denormalization Query optimization and indexing Proficiency in database management systems, including: Relational databases ( MySQL, PostgreSQL, etc.) NoSQL databases ( MongoDB, Cassandra, etc.) Experience with database design and development, including: Creating and modifying database schemas Writing SQL queries and stored procedures Optimizing database performance and troubleshooting issues Information Architecture Skills: Strong understanding of information architecture principles, including: Taxonomy and ontology Content modeling and metadata User experience (UX) and user interface (UI) design Experience with information architecture tools and techniques, including: Creating and managing taxonomies and ontologies Designing and implementing content models and metadata schemas Developing and maintaining information architecture documentation and standards Familiarity with information architecture frameworks and methodologies, including: Zachman Framework TOGAF Information Architecture Institute (IAI) standards Additional Technical Requirements: Experience with agile development methodologies, such as Scrum or Kanban Familiarity with version control systems, such as Git Knowledge of cloud-based technologies, such as AWS or Azure Understanding of DevOps practices, such as continuous integration and continuous deployment Experience with IT service management frameworks, such as ITIL Familiarity with security best practices and compliance regulations Nice to Have: Experience with other programming languages, such as Java or Python Knowledge of machine learning and artificial intelligence concepts Familiarity with containerization (Docker, etc.) and orchestration (Kubernetes, etc.) Certification in ServiceNow development or administration Soft Skills: Excellent problem-solving skills, with the ability to troubleshoot and resolve complex technical issues Strong communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders Ability to work in a fast-paced environment and adapt to changing priorities and requirements. Strong attention to detail and commitment to delivering high-quality solutions Awaiting your quick response. Thanks! P.S. Empower is a top vendor to clients such as Apex Systems LLC, Sogeti, Randstad, Capgemini, UST and more. Thanks Mayank Verma Technical Recruiter | Empower Professionals ...................................................................................................................................... [email protected] | LinkedIn: https://www.linkedin.com/in/mayankdverma/ 100 Franklin Square Drive Suite 104 | Somerset, NJ 08873 www.empowerprofessionals.com Certified NJ and NY Minority Business Enterprise (NMSDC) Somerset, NJ 08873, Somerset, NJ 08873, Somerset, NJ, NJ 08873 Mayank Somerset, NJ 08873, Somerset, NJ 08873, Somerset, NJ, NJ 08873 Keywords: user interface user experience javascript access management information technology New Jersey New York Virginia ServiceNow Telecommunications Service Management (TSM) Implementation Specialist - Arlington, VA (Hybrid) [email protected] |
| [email protected] View all |
| Thu May 02 01:04:00 UTC 2024 |