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USC, GC Only :: Fully Remote :: ServiceNow Administrator opening for remote at Remote, Remote, USA
Email: [email protected]
From:

Shaheen Rukhsar,

SUS Infotech

[email protected]

Reply to: [email protected]

Hi,

ServiceNow Administrator

Contract role 1 year possible renewal

100% Remote

ABOUT THE ROLE:

Subject Matter Expert in ServiceNow administration, patching, cloning, security.

Strong technical skills, ability to scope, deploy, support and maintain enterprise applications.

Strong written and verbal communication skills with the ability to communicate effectively with technical and non-technical staff.

Technical Writing

The ideal candidate would have experience with ServiceNows flow/workflow, ACLs, ITSM, ITBM, App Engine. Experience with other ServiceNow modules a plus.

Timeline to start/fill - see Additional info below

Interview Process (how many rounds and any details) - 1 panel video interview, 2nd may be required if deciding between candidates.

Job Specs

The Innovation and Technology Department of the County of San Bernardino is seeking a motivated contract ServiceNow System Administrator. The candidate will apply ServiceNows best practices and methodologies toward developing and supporting a system for over 20,000 employees. The County has currently deployed ITSM and App Engine and is anticipating additional modules in the future.

Responsibilities

Develop and document best practices for the Countys use of ServiceNow.

Gather requirements from the Countys business units and apply ServiceNow methodology.

Drive adoption of ServiceNow by providing a stable and functional system.

Identify and report on potential improvements in system stability and security.

Develop and enforce best practices for security and usability of the system.

Guide the business using best practices for system compatibility and interoperability.

Perform peer reviews of system integrity and standardization.

Perform capacity planning, maintain system patching, upgrades and clones.

Develop Knowledgebase, write knowledge articles.

Skills and Qualifications

Subject Matter Expert in ServiceNow administration, patching, cloning, security.

Strong technical skills, ability to scope, deploy, support and maintain enterprise applications.

Strong written and verbal communication skills with the ability to communicate effectively with technical and non-technical staff.

Technical Writing

The ideal candidate would have experience working in a Government environment with an understanding of a Governments administrative processes.

The ideal candidate would have experience with ServiceNows flow/workflow, ACLs, ITSM, ITBM, App Engine. Experience with other ServiceNow modules a plus.

Experience and Education:

Minimum of 5 years as System Administrator experience supporting an enterprise application with thousands of users.

Minimum of 2 years administering ServiceNow with admin level role.

Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field.

Regards,

Shaheen Rukhsar

Sr. Resource Manager

SUS InfoTech Inc.

E :
[email protected]

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USC, GC Only :: Fully Remote :: ServiceNow Administrator opening for remote
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Thu May 02 03:27:00 UTC 2024

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