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Salesforce Release Manager at Remote, Remote, USA
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anilj,

RBC

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Position- Salesforce Release Manager

Visa-USC, GC

Location: Remote (Must work an east coast schedule Core Working Hours 9:00am-5:00pm Eastern)

We are seeking a Salesforce Release Manager to support the Training Services application.

Training Services Salesforce instance is a combination of multiple clouds (Sales, Service, Experience,

etc.) and integrations that come together to serve the organization through the delivery of training

(E.g. First Aid, CPR and AED) and products.

The Training Services Salesforce team utilizes multiple

lower sandbox environments for it's sprint cycles and project needs.

Development, Testing, User Acceptance Testing, Staging and Training are just a few of those environments.

A successful candidate will play a key role in all the release related work across the Salesforce cloud platforms.

This position owns the bi-weekly releases in the Salesforce environments for all of Training Services

as well as project-specific releases.

The Salesforce Release Manager will also:

Develop and maintain software configuration management tools (I.e. Flosum) to support

configuration identification, control, reporting, and delivery of both internally developed and

externally purchased software products within our Salesforce application.

Maintain all Salesforce sandboxes and their refresh schedules.

Apply specialized technical expertise to resolve code conflicts amongst environments and validate

release packages prior to implementation.

Serve as the "release management lead on projects, provide training and guidance to other staff.

Key Responsibilities:

Perform configuration management and release engineering tasks to ensure new software product

operating parameters are documented, comply with standard hardware configurations, and are

logistically sustainable.

Design, develop, automate, and maintain productivity tools using programming, database or

scripting languages to improve software modeling and development.

Design and implement build procedures that are used to support software product development and

use.

Track and maintain the project Change Requests, Impact Assessments, Incident Reports, and

Software Change Notices on a continuous basis.

Develop software configuration standards within the Training Services Salesforce team.

Serve as a project lead. Provide training and guidance to other staff. Contribute technical expertise

to projects.

Scope:

Individual contributor that works under limited supervision.

Apply subject matter knowledge.

Capacity to understand specific needs or requirements to apply skills/knowledge.

Minimum Qualifications:

Education: Bachelor's degree required.

Experience: Minimum 7 years of related experience or equivalent combination of education and

related experience required.

Hands-on daily experience working with Release Management, DevOps or DevSecOps and working

with a release tool like Flosum, Gearset or Copado are required.

Salesforce Administrator or Developer certification nice to have.

Flosum Certified Professional or Flosum Certified Expert nice to have.

Skills & Abilities:

Ability to work on a team.

Ability to be 24-hour on-call during for post-release support.

Ability to communicate highly technical information effectively to various audiences.

Ability to support 10pm (eastern) releases every other Thursday night.

Must Haves:

1) Current experience in Release Management

2) Lead experience

3) Project Management skills

4) Experience working in an Agile environment

5) Experience working with Salesforce configurations, customizations, and integrations

6) In-depth understanding of Salesforce platform capabilities, features, and limitations. Familiarity

with Salesforce development tools, such as Apex and Visualforce 7) Experience with Sales and

Service cloud

8) Proficiency in version control systems (e.g., Git)

9) Experience with CI/CD tools and practices

10) Tools help automate and streamline the process, making it more efficient and less prone to

errors

11) Flosum (devops tool). This is a hard must have.

12) Programming and/or scripting experience

13) Willing to be on-call for post-release support

14) Ability to support 10 pm est releases every other Thursday night

15) Exceptional organizational skills

16) Exceptional communication skills

Keywords: continuous integration continuous deployment business intelligence information technology green card
Salesforce Release Manager
[email protected]
[email protected]
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Thu May 02 20:19:00 UTC 2024

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