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VOICE ENGIEER ROLE ::: Hybrid in AZ at Remote, Remote, USA
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Title: Cisco Voice Engineer

Hybrid in AZ (Relocation accepted

OPT, H4, USC or TN

Focus Contributes to analysis of business, application, and technical infrastructure requirements of the Meeting Technology Team. Supports the design, build, improvement and integration of infrastructure required to support the Meeting Tech Teams business portfolio or infrastructure platform in terms of robustness, scalability, availability and efficiency. Supports initiatives that deliver workable end-to-end infrastructure solutions that enforce Technology standards.

Key Responsibilities

Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration Technologies
Responsibilities include: Problem management, Incident management, and Change Management
Creates accurate project specifications
Drive proof of concepts to test new capabilities and technologies
Management and coordination of vendor and third-party escalation support
Provide technical input to create, maintain and implement content and standards
Familiarity with end to end design solutions to include integration, installation, implementation, troubleshooting and maintenance experiences.
Works on prioritized/assigned features for ongoing sprints
Proficient with Voice, Video and WebEx technologies

Education & Experience

Up to 6 years of experience with voice video and Cisco Webex platform on and off premise

Experience with a Cisco Cloud Collaboration tools and VoIP Protocols
Bachelors Degree in computer science, computer engineering, or equivalent work experience
Microsoft Teams experience is a plus

Knowledge/Skills Specific technical knowledge in the following areas:

Cisco Cloud Collaboration Technologies:

Hybrid Calendar

WebEx App formerly known as " WebEx Teams "

Video Conferencing (Cisco TelePresence)

Room OS 11

Cloud Calling

Control Hub Administration

Site Service Administration

Jabber

VoIP Protocols such as SIP, MGCP and SCCP

Video Devices i.e., Cisco Room Series Room OS11, Desk Pro

Microsoft Exchange / Active Directory / Outlook/ Teams

Analytical skills and technical knowledge to take on service problems of moderate to high complexity

Able to decipher VoIP, Video and Webex topologies
Scripting and automation are a plus

(

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Thanks and Regards!!

Mrityunjai Tiwari

Senior Technical Recruiter

Ace Technologies Inc

2375 Zanker Road, Suite 250, San Jose, CA 95131

Phone: 408-442-3665 | Extn 4282 | Email ID/Hangout :
[email protected]

Connect With me :
https://www.linkedin.com/in/jai-t-398066228/

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Reporting Manager: Manish Sharma| Email ID :
[email protected] |
Phone: 408-442-3665 Ext 4298

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VOICE ENGIEER ROLE ::: Hybrid in AZ
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Thu May 02 21:12:00 UTC 2024

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