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ServiceNow Developer/Admin (SAMP/IRM) :: Philadelphia PA(Hybrid) at Philadelphia, Pennsylvania, USA
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ServiceNow Developer/Admin (SAMP/IRM)

Need local to Philadelphia, PA

C2C based on experience, education, and other factors

Government contract in

Philadelphia PA

Local to Philly and technically qualified Service Now Developers/Admins with
experience configuring core ServiceNow modules including Service Catalog,
Asset, SAMP, IRM, Discovery, Service Mapping.

Responsibilities Include:

Optimizing existing and developing new
service catalog offerings and associated flows with a focus on continual
improvement and automation.

Supporting SAMP, Service Catalog,
Asset, IRM, Discovery and Service Mapping modules and functions

Leveraging Flow Designer to further
mature the service catalog and migrate away from workflows.

Providing technical guidance on
existing workflows for streamlining and improved efficiencies.

Identifying inefficiencies to
implement areas of automation.

Participating in ServiceNow upgrades,
including testing via the use of an Automated Test Framework.

Supporting the design of custom
catalog items, working with business partners for implementation.

Will be responsible for core system
configuration as well as day-to-day user requests and incidents.

Drafting and documenting test plans
for a technical and business user audience

Required experience includes:

3- 5 years of direct experience as a ServiceNow
Admin/Developer or ServiceNow Application Owner.

ServiceNow System Admin Certification
is a
must.

Must have extensive knowledge and
experience with ServiceNow.

Experience configuring core ServiceNow
modules including Service Catalog, Asset, SAMP, IRM, Discovery, Service
Mapping.

Hands-on experience in Service
Catalog/Service Portal modules.

Experience with Advanced scripting,
Performance Analytics, Reporting and other use case areas.

Knowledge and experience with the
ServiceNow app engine and process for developing and supporting custom
applications.

Experience with Flow designer,
Workspaces and UI Designer.

ServiceNow Certified Implementation
Specialist or ServiceNow Certified Application Developer certifications
are a plus.

ITIL Certification is highly
desirable.

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Keywords: user interface information technology Pennsylvania
ServiceNow Developer/Admin (SAMP/IRM) :: Philadelphia PA(Hybrid)
[email protected]
[email protected]
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Thu May 02 22:13:00 UTC 2024

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