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Intergration Specialist at Remote, Remote, USA
Email: simran@urbench.com
https://jobs.nvoids.com/job_details.jsp?id=1365509&uid=
From:

simran,

Intergration Specialist

simran@urbench.com

Reply to: simran@urbench.com

Job Title

Intergration Specialist

Rate

N/A

Location

N/A, New York

Job Description

Direct Client Opportunity: DOITT-OTI

ROLE: Intergration Specialist

Locals to NJ-NY-PA

USC/GC/GC-EAD/H4-EAD

Review business and requirements analysis and design documents, provide comments. Review test, Implementation, and cutover plans. Advise operational and technical team members. Understand customer requirements, both technical and operational. Collaborate with business partners to manage testing support.

Work Location:

On Site Work Location: 2 MTC

Brooklyn ,NY

SCOPE OF SERVICES:

Review business and requirements analysis and design documents, provide comments.

Review test, Implementation, and cutover plans.

Advise operational and technical team members

Understand customer requirements, both technical and operational

Collaborate with business partners to manage testing support

Skills & Experience:

12+ of Integration Experience (Some Experience with VOIP)

Some experience with Public Safety

Knowledge & Information of NENA Next Gen 911 standards

Additional Call center experience - Conducted business and technical requirement analysis, testing, and execution in support of call center campaign.

Additional Call center experience - Managed IVR Scripting, managing call center clients, Performed hands-on fixes at the desktop or application level.

BS/BA undergraduate degree

Experience supporting a major call center system such as Vesta, Genesys, Five9, NICE CXone, Twilio, Avaya, RingCentral.

Knowledge of protocols such as VOIP, SIP, RTP, SS7

As a Next Gen 911/Telephony SME, they would evaluate and recommend NG911 solutions involving- Emergency IP Network (ESINet) and NextGen Core Services (NGCS) network architecture.

Collaborate and adhere to NYC policies and procedures/standards, and industry best practices for NENA-i3 compliant network and infrastructure design and implementation.

Experience with standard software development lifecycle processes used within the systems development organizations.

Experience with writing business and requirements analysis documents (both operational and technical) and providing commentary.

Experience configuring Oracles Session Border Controller

Experience developing comprehensive test plans / use cases / scenarios, define expected testing results, analyze and triage defects reported.

Kind Regards,

Simran Rathol| Sr. Recruiter

Email: Simran@urbench.com

Keywords: business analyst green card New Jersey New York Pennsylvania
Intergration Specialist
simran@urbench.com
https://jobs.nvoids.com/job_details.jsp?id=1365509&uid=
simran@urbench.com
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07:37 PM 03-May-24


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