| Immediate need NOC Engineer in Excellence way Plano TX 75023 Onsite Role at Plano, Texas, USA |
| Email: [email protected] |
| From: Shobhana Kulhade, Sydata Inc [email protected] Reply to: [email protected] Immediate need NOC Engineer in Excellence way Plano TX 75023 Onsite Role NOC Engineer Location :- 6555 Excellence way Plano TX 75023. Pay Rate : $25 W2 Max Onsite :- 5 days a week onsite ( work in 3 shift, rotational, 8:00 am to 4:00 PM, 4:00 PM to midnight, midnight to 08:00 am no work from home ), ( Shifts can be any 5 calendar days of week ( Not limited to Mon to Friday, Public Holidays are working days). Job Description Identification and assignment of ticket requests Troubleshooting/ Ticket Triage as First point of support Engaging internal teams, Customer and other third-party companies as needed to resolve Close incident within SLA guidelines Communicate ticket status to L2/L3 Team members Schedule and facilitate triage calls Assists and Learn from L2 and L3 engineers in the team BAU Activity List: Creating Service Now tickets and updating incidents with technical first level checks Raise cases with vendors and telco montoring tools for alerts and issues Working on Non Critical tasks like running running utilization reports Pre-staging devices Implementing non prod changes as per guidance from L2/L3 team members Working on repeated task from L2 BAU list which has a higher success rate. low level code upgrade Technical Skills and Expected Qualification: 0 to 4 years of IT Experience Good Interpersonnel skills Good communication Skills - Written and Verbal Working knowledge of Infoblox , IP Addressing and DNS Records. Should possess working knowledge of OSI model unto layer knowledge with Visio and designing is preferred Preference to Professional Certification - on a Associate level like CCNA, PCNA etc previous experience in LAN, F5 and Infoblox is preferred. Willingness to work in 24x7 shift environment Primary Skills - Cisco Networks Routing Switching and Work experience in NOC Arista Network Monitoring and alerting experience Thanks & Regards: Shobhana Kulhade Sr. IT Recruiter Sydata Inc Email: [email protected] 6494 Weathers Place Suite#100 San Diego, California, 92121 Website: www.sydatainc.com Notice: This email contains confidential or proprietary information which may be legally privileged. It is intended only for the named recipient (s). If an addressing or transmission error has misdirected the email, please notify the author by replying to this message by "REMOVE" Keywords: access management information technology ffive wtwo Texas Immediate need NOC Engineer in Excellence way Plano TX 75023 Onsite Role [email protected] |
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| Sat May 04 02:11:00 UTC 2024 |