Home

Hiring Chatbot Designer | Charlotte NC, Malvern PA at Charlotte, North Carolina, USA
Email: [email protected]
From:

Shivam Tayal,

Quantum World Technologies Inc

[email protected]

Reply to:   [email protected]

Role: Chatbot Designer

Location: Charlotte NC, Malvern PA, Onsite

6months contract to hire

H1B/USC/GC only

Designs Conversation Scripts, Bot Responses and user journey to create consumer facing Chatbots with personality, character and human user interactions.

Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas.

Creative thinking of users conversational journey with a bot.

Thinking of different ways in which a user can speak with a Human or Bot agent.

Liaison between Delivery team in order to ensure delivery of intelligent and intuitive conversations for ease of customer understanding.

Develops mockups, flows, redlining and other creative prototyping related items.

Operates with a customer first mindset and designs client centric experiences end-to-end to solve inquiries via multiple channels & touchpoints

Essential Skills:  

Relevant Experience 7+ years of experience.

Introduction to KORE.ai, SmartAssist, IVR Technologies. Java, Java Script, Python, XML, Web Services API experience is preferred.

Analytical, Problem Solving and Coordination Skills

Familiarity with chatbots, voice enabled devices, or other conversational channels.

Ability to understand and write JavaScript.

Familiarity with social channels like Slack, FB, Twitter, Skype, MS Teams etc.

Storyteller and editorial mindset with an ability to predict audience preferences Excellent communication and writing skills.

Exceptional creative thinking, writing and persona building skills

2+ years experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, inContent development roles.

Innovative thinker with the ability to come up with creative solutions.

Team player with excellent interpersonal skills and ability to influence, collaborate and communicate to internal resources and external vendors

Shivam Tayal

Sr Technical Recruiter

+1 805-678-4659 x 1254

[email protected]

Quantum World Technologies Inc

Keywords: artificial intelligence green card microsoft North Carolina Pennsylvania
Hiring Chatbot Designer | Charlotte NC, Malvern PA
[email protected]
[email protected]
View all
Sat May 04 21:40:00 UTC 2024

To remove this job post send "job_kill 1368649" as subject from [email protected] to [email protected]. Do not write anything extra in the subject line as this is a automatic system which will not work otherwise.


Your reply to [email protected] -
To       

Subject   
Message -

Your email id:

Captcha Image:
Captcha Code:


Pages not loading, taking too much time to load, server timeout or unavailable, or any other issues please contact admin at [email protected]
Time Taken: 14

Location: Charlotte, North Carolina