| Project Manager | Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Ambika, Technosphere Inc. [email protected] Reply to: [email protected] Job Description Job Title/Role Project Manager Mandatory Skills Project Management along with any of the below listed toolset experience. Quadient Inspire designer (Previously called GMC) Quadient Interactive Message Point Adobe Creative Suite Client Interview Needed for Selection (Yes / No) Yes Detailed JD - Design, develop, maintain complex transactional document templates using Quadient Inspire. - Implement multi-channel communication workflows, including email, SMS, and print outputs. - Collaborate with stakeholders to gather requirements and ensure that the designs meet business needs and customer experience standards. - Optimize and enhance existing communication processes with innovative features available in Quadient Inspire. - Conduct testing and quality assurance of designed solutions to ensure reliability and performance. - Provide training and support to other team members on using Quadient Inspire tools. - Stay updated with the latest updates and features in Quadient Inspire and other customer communication management technologies. **Required Skills:** - Proven experience with Quadient Inspire software, including Inspire Designer and Interactive. - Strong understanding of document design, composition, data management, and output management. - Knowledge of programming languages such as JavaScript or Python is a plus. - Ability to manage projects, prioritize tasks, and meet deadlines in a fast-paced environment. - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration skills. CCM Software and Tools: Understanding and experience of the software solutions used for customer communication management such as Quadient Inspire designer, Quadient Interactive, Message Point , Adobe Creative Suite or similar tools that facilitate omnichannel communication (email, SMS, social media, etc.). Technology Integration: Skills in integrating CCM systems with other enterprise tools like CRM systems, ERP, and analytics platforms, ensuring seamless data flow and functionality. Data Analytics: Ability to leverage data analytics to understand customer behaviors and preferences to tailor communications effectively. Familiarity with tools that analyze customer engagement across different platforms. Innovation and Adaptability: Keeping up with emerging technologies and trends in communication, SAAS, PAAS, DocuSign, SSO etc Project Management/Scrum: Proficiency in project management methodologies such as Agile, Scrum, or Waterfall. This includes skills in project planning, risk management, resource allocation, timeline management, and budgeting. Business Acumen: Understanding the business impacts of communication strategies and the ability to align projects with broader business goals. Communication Skills: Excellent verbal and written communication skills are essential for interacting with stakeholders, vendors, and team members. Keywords: Project Manager | Remote [email protected] |
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| Mon May 06 21:30:00 UTC 2024 |