| JDE Manufacturing at Franklin Lakes, New Jersey, USA |
| Email: [email protected] |
| From: Nasir, incorporaninc.com [email protected] Reply to: [email protected] Hello Professionals Position: JDE Manufacturing Location: Franklin lakes, NJ Duration: 6 Months Plus Mandatory Skills JDE Manufacturing Functional/Techno-Functional Detailed JD MANUFACTURING SR. SUPPORT ANALYST Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct. Resource having techno functional skills to support issues is desirable. Support for interfaces to MFG PRO, Demand Solutions, Positive pay and Labelling solutions, Oracle APS etc is desirable Ability to understand highly customized Manufacturing Accounting process General Support Responsibilities: Application testing for all system changes and projects. Knowledge transfer and other support related activity. Second level support for resolution of service requests. Second level support for resolution of system defects Key involvement in the resolution of high severity user issues and system defects Review and approve root cause analysis, work arounds and support Documentation prepared by Support analysts Provide guidance and expertise to Support analysts in resolving very complex issues. Interact with Business users throughout the lifecycle of the support call from initiation till closure. Resolving all JDE level 2 Application Support calls logged thru Help desk Regular interaction with JDE development and CNC Admin support team to involve them in resolving issues. Own the support tickets pertaining to their respective Modules till closure. Provide On call support after business hours for high severity issues. Experience in working on JDE projects with onsite offshore model for Application Development and support. (1.) To monitor occurrences of new software releases, support packs and kernel upgrades and how these affect the application and users. (2.) To perform troubleshooting at the ERP and database level (3.) To train and transfer knowledge to the team members (4.) To administer ERP in production environment (5.) To manage database optimization, back-up and recovery Thanks & Regards, Nasir Mahmood US IT Recruiter Incorporan Inc. * [email protected] / ( 8623456360 LinkedIn: https://www.linkedin.com/in/nasir-mahmood-25321118a/ 239 New Road, Building B, Suite 206 Parsippany, NJ 07054. Keywords: information technology New Jersey JDE Manufacturing [email protected] |
| [email protected] View all |
| Mon May 06 22:10:00 UTC 2024 |