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Requirement : Desktop Support : Onsite : Houston :Denver at Houston, Texas, USA
Email: [email protected]
From:
Bhawesh Kaushik,
Tanisha Systems Inc.
[email protected]
Reply to: [email protected]

Hi

Hope you are doing well,

This is Bhawesh from Tanisha System Inc. We have open position of Desktop Support

Title : Desktop Support

Location : Houston, TX & Denver, CO

Day One Onsite

Contract

Job Description
EUC/Workplace Services engineer at the office, onsite.
5-day work week
Support employees and contractors on the floor with company issues devices and peripherals
Deskside support where needed and be the face of IT
Break fix for laptops inclusive of shell swap, RAM upgrade, battery replacement etc.
Full time office role during business hours (8 am to 5 pm)
Coordinate with larger team of EUC engineers, Service Desk, Collaboration Support team and others
Physical depot management of inventory like laptops, tablets, peripherals and spares
Periodic (weekly/daily) survey of AV rooms and level 1 troubleshooting
Excellent team player while being self-driven to take ownership of issues
Ability to work on complex timeboxed assignments lke device refresh or OS upgrades

Skills needed:
EUC/Workplace Services engineer
Able to troubleshoot hardware/software issues with laptops and tablets ((battery replacement, shell swap, software installation, OS crash repair, monthly Win 10 patching etc.)
Very good knowledge of AD & Windows 10
OS Imaging knowledge
Deskside and white glove support experience
Excellent communication skills (both written & spoken)
Inventory and Asset management
ServiceNow Ticket management
Experience in application packaging
Knowledge of Intune would be a big plus (Autopilot, Company Portal, policy/patch scheduling)
Experience in supporting Audio Video conference room support will be a plus.

Regards

Bhawesh Kaushik

Tanisha Systems Inc

Phone : 212-729-6543 Ext 368

Email: [email protected]

www.tanishasystems.com

Address: 99 Wood Ave South Suite # 308,Iselin, NJ 08830

linkedin.com/in/bhawesh-kaushik-b36532161
[email protected]
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Sat Nov 12 05:45:00 UTC 2022

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Location: Houston, Texas