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ServiceNow Relationship Manager Location: Richmond, VA (Hybrid) Direct Client at Richmond, Virginia, USA
Email: [email protected]
Role: ServiceNow Relationship Manager

Location: Richmond, VA (Hybrid)

Responsible for using the State convenience contract with Xerox to provide print services to VITA and other interested agencies. Agency is eliminating one of their towers and have to create this service as a result.

ABOUT THE ROLE

Position is responsible for using the State convenience contract with Xerox to provide print services to VITA and other interested agencies. The Role is the key point of contact for new services, issues, inventory management, ticket management, vendor management, and data for billing purposes. Documented experience with print services. Understands asset management and correlated billing processes. Ticket management experience using ServiceNow. Vendor management experience to include SLAs, performance, billing and invoice reconciliation.

Knowledge & Ability:

Self-starter who can excel in a team environment of an aggressively growing and dynamic enterprise.

Demonstrated ability to bring problems to resolution regardless of diversity and level of seniority of those involved.

Driven and able to work with minimal supervision and under specific deadlines.

Experience working with suppliers with demonstrated benefits to the business through strong relationship management.

Skilled in oral and written communication as it pertains to technical information.

Demonstrated ability to bring problems to resolution regardless of diversity and level of seniority of those involved.

Thanks & Regards,

Steve

Lead Talent Acquisition

Email

:
[email protected]

EXT:

13800 Cooper mine Road, Ste#103, Herndon VA 20171, USA

Note: Due To The High Volume Of Calls, Email Is The Best Way To Reach Me

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Keywords: information technology Virginia
ServiceNow Relationship Manager Location: Richmond, VA (Hybrid) Direct Client
[email protected]
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Wed May 08 19:16:00 UTC 2024

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Location: Richmond, Virginia