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Urgent need :: MS Teams engineer :: Houston, TX-onsite at Houston, Texas, USA
Email: [email protected]
From:

Anil,

Cygnus

[email protected]

Reply to:   [email protected]

Hi ,

Good Morning!

This is Anil and I am sr. Recruiter at Cygnus Pro. I am reaching out to you on below Exciting Job Opportunity with our clients. please reach us with updated resume and details if the job looks suitable to you.

Title : MS Teams engineer

Location : Houston TX-onsite( M-F)

Be the team member for the customer on MS Teams/Skype Related BAU Services

Good experience of integrating enterprise Voice & Video.

Good Understanding on concepts of basic Telecom with different technology.

MS Teams - MUST demonstrate proven experience on Skype for Business and Microsoft Teams with Voice Integration

Support, optimize and maintain MS Teams/Enterprise Voice infrastructure with high availability.

Troubleshooting on different modalities of Teams/Skype for Business such as Enterprise Voice, Unified Messaging, IM and Presence, VoIP.

Candidate should be experienced in Support, optimize, and maintain Microsoft Teams and Enterprise Voice infrastructure with supported topologies and high availability.

Monitoring and Reporting of Teams Design for call-detail recording and system monitoring.

Good understanding in SBA and SBCs

Experience in troubleshooting Dial Plans, routes, PSTN usage, and Voice Policy, SIP Trunk integration, define outbound translation rules, inbound dial plan, SIP Call flow concepts, knowledge of call methods for Teams with Enterprise Voice & PBX Integration Experience.

Knowledge of Enterprise Voice feature Call Admission Control, Call Park, Media Bypass, and Auto attendant etc.

Hands on experience on MS Teams Troubleshooting tools.

Excellent Knowledge on MS Teams PowerShell scripts.

Experience in MS Teams Enterprise Voice troubleshooting.

Good understanding in SFB On-Premises to MS Teams Migration Procedures

Very Good understanding in Teams Infrastructure

Good understanding in Teams Login issue troubleshooting

Very Good understanding in Teams Administration

Very Good Understanding and troubleshooting skills in Teams Voice Integration

Good understanding in Teams Call issue troubleshooting.

Good Understanding and Work Experience in Exchange On-Premises Server 2010/2013/2016 Infrastructure

Good Understanding and Work experience in Office 365 Messaging Infrastructure

Roles and Responsibilities

Be a Good Team Player of BAU messaging Team onsite and co-ordinate with offshore team members and Leads

Deliver the messaging related Services against the SLA requirements as per the contract on a daily basis

Resolve technical issues with help of the other members of the support team and update knowledge articles and other documentation when needed

Prepare and provide input in weekly and monthly SLA reporting

Ensure customer satisfaction on delivery of BAU Services related to messaging support in terms of availability and performance

Ensure basic security requirements are applied in terms of authorizations and patches

Understanding of customer strategy and Business requirements related to messaging services

Manage the execution of required/planned changes in accordance to the agreed process and schedule

Review pre-solution & for Delivery Assurance for new projects, which includes evaluation of requirements and mapping to appropriate technology

Provide technical support to project team(s) during different stages of a project related to messaging and ongoing migrations to Office365

Excellent verbal and written communication skills to effectively findings and reports to the customer lead for the Workplace Services via the Wipro on-site Workplace lead

Best Regards,

Anil Reddy
| Sr. Technical Recruiter

Direct: 7325959064

Email:
[email protected]  

Keywords: access management microsoft Colorado Texas
Urgent need :: MS Teams engineer :: Houston, TX-onsite
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Wed May 08 19:44:00 UTC 2024

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