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LOOKING FOR servicenow Phoenix,AZ,Houston TX at Phoenix, Arizona, USA
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jayaprakash,

kksoftwareassociates.com

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Title:servicenow

Location:Phoenix,AZ,Houston TX

Duration: 12+Months

Role Description:    

Develop ServiceNow solutions and enhancements using core Platform capabilities 

Design and develop Virtual Agent and Portal capabilities. 

Working closely with process owners, clients, stakeholders, and internal customers in gathering requirements and converting them into solutions 

Design, develop and deliver automated workflow solutions using ServiceNow Rest/SOAP/Orchestration/IntegrationHub capabilities 

Advanced scripting of business rules, Script Includes, Client Scripts, ACLs, UI Policies, Orchestration activities etc. 

Create integrations with other systems to manage various automated workflows and activities Creating ServiceNow reports and Dashboards 

Create and maintain ServiceNow Custom portals. Create and maintain ServiceNow Mid server instances. Knowledge in different modules of ServiceNow  

ITSM , CSM Provide maintenance and support over ServiceNow Platform 

Maintain an understanding of ServiceNow modules and licensing functionality

Competencies:    Digital : ServiceNow_IT Service Management, ServiceNow

Essential Skills:    

8+ years of ServiceNow design, development and implementation experience4+ years of ServiceNow experience in Developing Virtual Agent and PortalsITSM, CSMAsset ManagementSOAP REST and JSON frameworksServiceNow Mid server instancesDesign, develop and deliver automated workflow solutions using ServiceNow Rest/SOAP/Orchestration/IntegrationHub capabilitiesGreencard must

Desirable Skills:    

Strong understanding of ITIL processes and how they can be implemented in ServiceNow such as Virtual Agent, Portals, Incident, Problem, Change, Knowledge, CMDB, reports/metrics etc.

Certified ServiceNow Administrator and Developer preferred 

Certified Implementation Specialist (CIS) preferred 

Strong understanding of SOAP, REST and JSON frameworks 

Strong understanding in Asset management  

Strong understanding in CSM module 

Excellent oral and written communication skills 

Ability to communicate effectively to team members/stakeholders/process owners 

Highly Customer service orientated Strong interpersonal skills 

Ability to effectively prioritize and execute tasks 

Strong analytical and problem solving skills 

Experience in project delivery skills and skillfully working with stakeholders, customers and clients 

Work in challenging and highly paced environments 

Ability to multi-task

4693253594

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Keywords: user interface Arizona Texas
LOOKING FOR servicenow Phoenix,AZ,Houston TX
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Wed May 08 21:50:00 UTC 2024

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Location: Phoenix, Arizona