| Onsite :: Urgent requirement :: Docusign Functional Lead :: Austin, TX /Onsite at Austin, Texas, USA |
| Email: [email protected] |
| Hi, I am Udit Sharma working with Tekshapers inc. Im having this urgent requirement for our client. Please have a look at the Job description, if you interested please share your updated resume. Position: Docusign Functional Lead Location: Austin, TX /Onsite Position type: Long-term contract Job description: DocuSign Admin for General Platform Support - Provide real-time support during US business hours. Manage GUTS queue & process / assign / escalate user requests, manage use case review, create / share templates and power forms, use bulk send templates, transfer/share envelopes, create signing groups Provide integration assistance, address API related inquiries, enable new accounts in the Connect API Listener App to listen to envelope events and capture document metadata and signed documents Responsibilities New Account Set Up & Config Create new demo accounts Create new production accounts Configure user groups within accounts Provision appropriate access permissions for users Verify completion of required trainings for user onboarding Establish custody transfer roles Templates & Forms Set Up Evaluate new use cases (meet with requester to scope use case, provide input on how to best leverage platform features, provide trainings) Create Power Forms Create Templates Helpdesk / Operational Support Assist with development of training materials Triage & escalate bugs/technical requests (API / integration related queries). Help troubleshoot system issues Triage feature enhancement requests Assist with communications for new feature launches (ex: QES, Notary, DocuGen, etc.) Skill Set Required Experience implementing and managing systems DocuSign Admin experience highly preferred Ability to collaboratively operate within high-volume, centralized ticketing queue Strong written and verbal communication skills Business process management & process improvement experience Proactive self-starter that can work independently on tasks Ability to be flexible in a fast paced environment Ability to problem solve, investigate and apply independent judgment to troubleshoot Thanks & Regards, Udit Sharma Sr. Technical Recruiter Tekshapers, Inc (E-Verified| ISO 9001:2008|CMMI-DEV/3|CMMI-SVC/3) 850 Stephenson Hwy, Suite 205, Troy, MI 48083 Email: [email protected] | https://www.tekshapers.com Tekshapers is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law Disclaimer: This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [email protected] and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution, and/or publication of this e-mail, its contents, or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet communication cannot be guaranteed to be secured or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. Tekshapers. does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail. -- Keywords: access management information technology Michigan Texas Onsite :: Urgent requirement :: Docusign Functional Lead :: Austin, TX /Onsite [email protected] |
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| Thu May 09 19:50:00 UTC 2024 |