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Hiring :Application Support Analyst (ERP Systems) in Primarily remote but seeking local candidate with flexibility to be onsite anywhere from 1-3 days a week or as needed to handle support- Lehigh C at Lehigh, Kansas, USA
Email: [email protected]
From:

aftab,

convextech

[email protected]

Reply to:   [email protected]

Hope you are doing good.!!

Please let me know if you are interested in the below position.!!

Position :

Application Support Analyst (ERP Systems)

Location :

Primarily remote but seeking local candidate with flexibility to be onsite anywhere from 1-3 days a week or as needed to handle support- Lehigh County, PA (Hybrid)

Duration:

12+ Month contract

Visa         : NOH1B/CPT

Interview mode:

:

video

Job Description

an ERP Applications Analyst to join the team for an active long-term project. We are seeking someone locally in the Lehigh Valley area to be able to work onsite 1-3 days per week with the possibility of additional days on an as needed basis. Candidates are expected to have strong analysis skills and have overall exposure to Applications/Security and Networking support. Current and prior ERP Applications support is required to be successful in this position.

Role Requirements/Responsibilities:

Analyst support of ERP Applications.

Handle and support Tier 2 and 3 tickets

Onboarding/Offboarding of users

Troubleshooting hardware issues

Working on projects for system upgrades

Interface and collaborate with IT Teams and vendors to troubleshoot security/network issues

Nice to have applications to have exposure to: Allscripts Supply Chain / Financial Management systems, MM Hayes - cash register system, Lynx security system, Jonas Fitness Center and CCure security system

Ongoing maintenance - supporting and developing assigned applications as well as implementing new products.

Troubleshoot and research technically challenging issues with integrated systems providing proposed solutions.

Test and verify software releases, upgrades, and any changes prior to the promotion of code to the production environment.

Generate and update relative documentation: requirements, specifications, change control, end user documentation.

Provide training for applications to the end user community informing them of new release features/functionality, changes/revisions, etc.

Create and route required operational and management reporting needs as required by management and regulatory agencies.

Ability to analyze, diagnose, support, and implement process/operational change.

Strong communication skills and the ability to interface with various teams cross functionally; IT Management, Staff, Consultants and Administrators strong customer first mindset required.

Actively assist the project team coordinating project tasks and utilizing project management skills for specific tasks.

Strong process improvement and project management skills.

Level 3 support for Application related issues.

Strong Customer Service Orientation and ability to follow through on issue resolution.

Thanks and Regards

MD AFTAB ALAM

US IT Recruiter

ConvexTech Inc.

Direct  : 4693007818 ext-412

Email    : 
[email protected]

LinkedIn
:
https://www.linkedin.com/in/md-aftab-alam-69114611b

Keywords: materials management information technology Maryland Pennsylvania
Hiring :Application Support Analyst (ERP Systems) in Primarily remote but seeking local candidate with flexibility to be onsite anywhere from 1-3 days a week or as needed to handle support- Lehigh C
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Fri May 10 06:28:00 UTC 2024

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