| Program Manager Location: Washington, DC (Onsite) Direct Client at Washington, DC, USA |
| Email: [email protected] |
| Program Manager Location: Washington, DC (Onsite) Client: OCTO Job ID - 735769 OCTO is looking for a ServiceNow Program Manager who will use their knowledge and experience, preferably in customer service and service delivery platforms to advise OCTO leadership on change implementation and project delivery. As the ServiceNow program manager, your platform-related duties encompass budget management, project prioritization, resource allocation, ticket backlog management, customer expectation management, vendor relationship management, and expanding platform usage. Additionally, you will develop roadmaps, provide leadership transparency, collaborate with other teams, and align platform direction with business needs. Creating a detailed plan for project execution Managing implementation processes, including project financials, progress tracking, and metrics Monitoring the change control process, testing, release to production, and delivery Ensuring projects are delivered on time, within budget, and within scope Managing relationships with stakeholders and third parties Measuring project performance Creating and maintaining project documentation Performing risk management Providing regular updates to senior management This position will be crucial in overseeing the full lifecycle management of IT products within the ServiceNow application suite. Lead in the strategic planning of IT product lifecycles, guiding them from conception to implementation. Lead as the Senior Program Manager, specifying requirements, ideating, and managing the technical development and launch of new IT products. Collaborate closely with customers, understand their business objectives, and lead technical discussions to align with their strategic objectives and priorities. Ensure ServiceNow Solution Design is aligned with the business needs while also designing sustainable solutions. Provide expertise on the capabilities of the ServiceNow platform and the vendor's product roadmap. Work with your team to facilitate their growth and provide mentorship, supporting their professional development. Thanks & Regards, Steve Lead Talent Acquisition : [email protected] EXT: 13800 Cooper mine Road, Ste#103, Herndon VA 20171, USA Note: Due To The High Volume Of Calls, Email Is The Best Way To Reach Me the content of this email is confidential and intended for the recipient specified in message only. it is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. if you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future. -- Keywords: information technology Idaho Virginia Program Manager Location: Washington, DC (Onsite) Direct Client [email protected] |
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| Mon May 13 19:42:00 UTC 2024 |