| Data Architect || Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Naveen, Smart IT Frame [email protected] Reply to: [email protected] Hi Greetings from Smart IT Frame, Hope you are doing well!!! Smart IT Frame specializes in enabling you with your most critical line of resources. Whether its for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core focus in emerging technologies, we have provided global technology workforce solutions in North America, Canada & India. We take pride in delivering specialized talent, superior performance, and seamless execution to meet the challenging business needs of customers worldwide. Role: Data Architect Location: Remote Mode of Hiring Contract Shift timing: 9AM 6PM We are looking for experienced Data architect in contact center space with Genesys CCaas Solution expertise. Key Activities Deliverable: Engages with business end-users to discuss, elicit and understand reporting requirements including historical repots (call flow, QM, WFM etc.), realtime reports etc. Shares and advises on industry best practices for reporting on Genesys platform Defines reporting strategy to identify most efficient approaches to meeting reporting requirements Translates reporting requirements to data requirements and shares it with the data team in form of user stories and epics Define Data sourcing strategy as to what data to source from where in Genesys, A35, Snowflake, IE etc. Creates and maintains requirements traceability matrix Tag teams with Reporting Track DL to create and maintain reporting inventory Creates user stories, epics and other artifacts to define requirements for the upstream teams Review report design and data mapping to confirm flags, and metrics required for reporting are accounted for, including defining the data source and visualization tool Coordinates with ITTO team to clarify reporting requirements and ensure thorough testing of the Reports. Deliverable Outputs: Data Sourcing Strategy Reporting Use Cases, Epics, User Stories in JIRA High Level Design Document Technical approach for data blending, ingestion etc. Data requirements for downstream teams (in form of user stories, epics etc. to achieve reporting needs -- Thanks & Regards Navaneetha Krishnan Senior Technical Recruiter Smart IT Frame LLC [email protected] https://www.linkedin.com/in/naveen-krishna-840a1619b/ www.smartitframe.com Keywords: information technology Data Architect || Remote [email protected] |
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| Mon May 13 21:19:00 UTC 2024 |