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Desktop Support Technician at Marlborough, Massachusetts, USA
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Santhoshi,

HAN IT Staffing

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Role: Desktop Support Technician - Onsite (Need Local)

Client : Capgemini

Location:  Marlborough, MA

Visa Type: USC and GC

Need Only : 3 to 5 Years Experience consultant

Job Description:

Desktop Support Technician: End User Support; Onsite Support for end users; Standard hardware and software troubleshooting; Thorough knowledge of Windows 10 and Windows 11 desktop Operating systems; Thorough knowledge of Microsoft desktop and cloud-based suite of applications, such as Microsoft 365 (O365); Solid troubleshooting skills; Able to work independently and in a team; Good customer service skills; Familiar with remote troubleshooting tools like GoTo Rescue; Proficient with ServiceNow for ticketing, Knowledge base, and CMDB.

Primary Skills: desktop support, Microsoft 365, ServiceNow, CMDB, end user, Windows desktop, operating system, cloud computing, application software, troubleshooting, autonomy, customer service, user support, Microsoft Windows 10, Microsoft Windows 11

Keywords: information technology green card Massachusetts
Desktop Support Technician
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Mon May 13 21:43:00 UTC 2024

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Location: Marlborough, Massachusetts