Desktop Support Technician at Marlborough, Massachusetts, USA |
Email: [email protected] |
From: Santhoshi, HAN IT Staffing [email protected] Reply to: [email protected] Role: Desktop Support Technician - Onsite (Need Local) Client : Capgemini Location: Marlborough, MA Visa Type: USC and GC Need Only : 3 to 5 Years Experience consultant Job Description: Desktop Support Technician: End User Support; Onsite Support for end users; Standard hardware and software troubleshooting; Thorough knowledge of Windows 10 and Windows 11 desktop Operating systems; Thorough knowledge of Microsoft desktop and cloud-based suite of applications, such as Microsoft 365 (O365); Solid troubleshooting skills; Able to work independently and in a team; Good customer service skills; Familiar with remote troubleshooting tools like GoTo Rescue; Proficient with ServiceNow for ticketing, Knowledge base, and CMDB. Primary Skills: desktop support, Microsoft 365, ServiceNow, CMDB, end user, Windows desktop, operating system, cloud computing, application software, troubleshooting, autonomy, customer service, user support, Microsoft Windows 10, Microsoft Windows 11 Keywords: information technology green card Massachusetts Desktop Support Technician [email protected] |
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Mon May 13 21:43:00 UTC 2024 |