Urgent Requirement || Teller Platform SME || Jersey City, Plano, Wilmington (Onsite) at Wilmington, Delaware, USA |
Email: [email protected] |
Hi, Hope you are doing well. Job Tittle : Teller Platform SME Location : Jersey City, Plano, Wilmington (Onsite) No h1b Job Description Serve as the primary point of contact for all teller platform-related issues, providing technical support and troubleshooting assistance to branch staff. Identify opportunities for process improvements and implement best practices to enhance teller operations, reduce errors, and improve efficiency. Ensure teller operations comply with regulatory requirements and internal policies. Monitor and address security risks within the platform. Develop and deliver training programs for tellers and other branch staff to ensure they are proficient in using the teller platform. Collaborate with IT and operations teams to plan and execute system upgrades, ensuring minimal disruption to teller operations. Work closely with branch management to ensure high levels of customer satisfaction, addressing customer issues related to teller services as needed. Generate reports on teller platform performance, identifying trends and areas for improvement. Use data-driven insights to guide decision-making. -- Keywords: information technology Urgent Requirement || Teller Platform SME || Jersey City, Plano, Wilmington (Onsite) [email protected] |
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Mon May 13 22:21:00 UTC 2024 |